Case Manager OHC - Miami and Surrounding Counties

CareStar, Inc.; Dayton (OH); Remote; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

CareStar, Inc. is seeking a Case Manager for the Ohio Home Care program covering Miami, Greene, Clark, and Montgomery Counties. The role blends remote work with on-site field visits to assess needs, develop care plans, and connect clients to essential services.

The candidate will conduct eligibility evaluations, coordinate across health and social services, and support transitions in care. A Bachelor's degree and relevant licensure are required, with prior home care experience preferred.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or related field.
• Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed Practical Nurse (LPN) or Registered Nurse (RN) is required.
• Minimum 1 year of experience in home and community-based services (within the last 5 years).
• Experience with individuals with chronic conditions or serious mental illness; strong Medicaid knowledge.

Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment).
• Available during business hours 8:00 a.m. – 5:00 p.m. to complete duties (phone, home visits, emails).
• Travel to individuals’ homes; travel not to exceed 2 hours each way.
• Develop and maintain person-centered care plans and Health and Safety Action Plans; report to regulators as needed.
• Coordinate and authorize services across behavioral health, medical, and community-based systems.
• Coordinate transition planning and support changes in providers, settings, or levels of care.
• Assist individuals in accessing Medicaid and other essential services.
• Monitor service delivery and ensure program guideline compliance.

Skills

Communication skills

Compassionate person-centered care

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or related field

Job description

Case Manager – Miami, Greene, Clark, and Montgomery Counties

Company: CareStar, Inc.
Location: Miami, Greene, Clark, and Montgomery Counties, Ohio (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Case Manager to join our Ohio Home Care program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Case Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)
• Must be available during business hours, 8:00 a.m. to 5:00 p.m., to complete all job duties, including but not limited to phone calls, home visits, and returning emails.
• Travel to and from the individual’s home, not to exceed 2 hours each way.
• Develop and maintain individualized, person-centered care plans and Health and Safety Action Plans, make required reports to regulatory bodies, and complete incident reports as needed.
• Coordinate and authorize services across behavioral health, medical, and community-based systems
• Transition planning, including coordinating care and services to support individuals during changes in providers, settings, or levels of care.
• Assist individuals in accessing Medicaid and other essential services
• Monitor service delivery and ensure compliance with program guidelines
• Serve as the lead advocate and care coordinator for each participant
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field
• Required: Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed PracticalNurse (LPN)or Registered Nurse (RN)
• Minimum 1 year of experience in home and community-based services (within the last 5 years)
• Experience working with individuals with chronic conditions or severe and persistent mental illness
• Strong knowledge of Medicaid, behavioral health systems, and local community resources

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives