Case Manager - Master's Degree (MSW)

STGi; Los Angeles (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Generous PTO

Job summary

STGi is seeking a Case Manager for the HUD-VASH program in Los Angeles, CA. You will provide clinical case management to up to 25 Veterans, conduct assessments, educate households, and develop housing stability plans with strong field/outreach work.

The role requires coordinating with VA and housing partners, delivering mental health and substance abuse counseling within scope, and advocating for veterans to access wrap-around services.

Qualifications

• Knowledge of or experience with DSM diagnoses and evidence-based practices (e.g., Motivational Interviewing, Critical Time Intervention, DBT, Harm Reduction, CBT, Trauma-Informed Care, Housing First, PTSD).
• Ability to work collaboratively in a team.
• Takes initiative with a solution-focused practice.
• Good time management to balance direct service and paperwork.
• Excellent verbal and nonverbal communication skills.
• Must have a current Real ID California driver’s license and insurance for regular driving.

Responsibilities

• Provide direct clinical case management to a caseload of up to 25 Veterans in HUD-VASH.
• Assist navigating the Housing Authority voucher process and secure permanent supportive housing.
• Conduct comprehensive assessments to develop individual case plans.
• Provide education on community living and basic life skills.
• Provide referrals to VA facilities and community services.
• Offer mental health and substance abuse counseling within scope or refer to others.
• Provide crisis management and 24-hour coverage.
• Collaborate with VA and other providers for wrap-around services.
• Advocate to deliver needed services.
• Attend daily/weekly meetings and case conferences.

Skills

DSM diagnoses

Team collaboration

Initiative

Time management

Verbal & nonverbal communication

CA Real ID driver’s license

Education

Master’s degree in social sciences or family therapy

Job description

Category

Training and Social Services

Job Location

Los Angeles, California

Tracking Code

15364

Position Type

Full-Time/Regular

STGi is currently seeking qualified Case Manager candidates for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing Program (HUD/VASH). The Case Manager will provide clinical case management services to a caseload of up to 25 Veterans enrolled in the HUD-VASH program. This includes assessing and reassessing household needs, educating households and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. This position requires substantial field/outreach work.

Essential Functions

• Arrange, coordinate, and provide direct clinical case management and support to a caseload of up to 25 Veterans experiencing homelessness.
• Assist the Veteran in navigating the Housing Authority voucher process and provide support, along with the Housing Locator, to obtain permanent supportive housing.
• Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
• Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness, and nutrition.
• Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community-based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation, and any other needs.
• Provide direct mental health and substance abuse counseling using the Harm Reduction Model, within their scope of practice, or refer to another provider.
• Provide crisis management services (including periodic 24-hour coverage)
• Establish collaborative relationships with services providers inside and outside of the VA to ensure Veteran’s continuity of care with wrap-around services.
• Advocate on behalf of the Veteran to assist in the delivery of needed services.
• Attend daily/weekly meetings, supervision and case conferences as assigned.

Documentation and Data Collection

• Actively involve the Veteran in the development of an interdisciplinary treatment plan.
• Update Clinical Reminders and other important documentation as needed in the CPRS system and in compliance with VA requirements.
• Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.
• Knowledge of/or experience with DSM diagnoses, assessment of level of functioning, EBP’s such as Motivational interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, PTSD, etc.
• Ability to work collaboratively with others and in a team.
• Takes initiative and has a solution focused practice.
• Uses good time management skills and resources to balance case load direct service and paperwork.
• Excellent verbal and nonverbal communication skills.

Required Skills

• Knowledge of/or experience with DSM diagnoses, assessment of level of functioning, EBP’s such as Motivational interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, PTSD, etc.
• Ability to work collaboratively with others and in a team.
• Takes initiative and has a solution focused practice.
• Uses good time management skills and resources to balance case load direct service and paperwork.
• Excellent verbal and nonverbal communication skills.
• Must have a current Real ID California driver’s license and insurance for regular driving and transporting.

Required Experience

• Must have a minimum of a master’s degree preferred from an accredited institution in the social sciences or family therapy.
• One (1) year of demonstrated case management experience with high needs/high intensity of service populations.
• Experience working with the homeless or veteran population for a minimum of one (1) year.

Working Conditions/Physical Requirements

• Possible exposure to inclement weather during visits with veterans in their community
• Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty.
• Additionally, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever elevate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise, and STGi has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

Pay rate: Starting at $30/hour DOE

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start, and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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