Case Manager, Level 2

Automatic Data Processing, Inc.; Milwaukee (WI); On-site; USD 47,000 - 50,000; Full time

Job summary

St. Charles Youth & Family Services seeks a full-time professional in Milwaukee, WI to provide case management services to youth and families in juvenile court settings.

You will conduct home and school visits, document in systems, coordinate counseling hours, and present reports to court officials. Requires a Bachelor’s degree in Human Services or related field, two years’ experience, and a valid Wisconsin driver’s license. Travel up to 70% is expected.

Qualifications

• Bachelor’s degree in Human Services, Social Work, Criminal Justice or related field.
• Two years’ experience with programs that serve a delinquent or at risk youth population.
• Valid Wisconsin driver’s license and liability insurance.
• Ability to use vehicles for work-related duties per agency policy.
• Cultural competence and sensitivity to diverse populations.

Responsibilities

• Provide in-person community check-ins including home and school visits and document in required systems.
• Support families to empower youth to avoid further court involvement.
• Prepare documentation within program timeframes and present reports to contracting entities.
• Interact professionally with school staff to monitor attendance and youth behavior.
• Coordinate tracking and ensure counseling hours and recreation are provided to each youth on caseload.
• Facilitate, counsel and supervise youth and family group sessions.
• Provide GPS monitoring of youth as required.
• Cross-train in all Community Monitor functions.
• Adhere to agency policies and procedures.
• Other duties as assigned.

Skills

Cultural competence

Report writing

Driving for work

Documentation

Court testimony

MS Windows / data systems

Education

Bachelor’s degree in Human Services, Social Work, Criminal Justice or related field

Two years’ experience with delinquent or at-risk youth programs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Level 2 Active - Full-Time Professional Milwaukee, WI, US

$47,000.00 To $50,000.00 Annually

GENERAL SUMMARY:

Provide individual case management services to youth and families in the pre-disposition and /or post dispositional court process of Milwaukee County Children’s Court Center and Delinquency Court service programming.

ESSENTIAL FUNCTIONS:

• Complete daily in-person community check-ins, including home and school visits, and document in appropriate system(s) per contract requirements.
• Commitment to work with any youth and family that is referred for the duration of their involvement in the program; acknowledge and emphasize the youth and family’s strengths, culture, and community.
• Support the family decision-making process to empower the youth and the family to avoid further law violations or continued involvement in the Juvenile Justice System.
• Prepare all documentation according to the program’s designated time frames.
• Presentation of reports to contracting entities including court officials.
• Professional interactions with school staff to monitor daily school attendance, address school behavior and the performance of each youth to improve the youth’s functioning and behavior.
• Coordinate and complete assigned tracking/coverage per program expectations and requirements as well as ensuring mandatory counseling hours and recreation are provided to each youth on caseload.
• Ability to facilitate, counsel and supervise youth and family group sessions.
• Provide Global Positioning services (GPS) monitoring of youth according to program expectations.
• Cross-trained in all Community Monitor functions.
• Adheres to St. Charles Youth & Family Services Policies and Procedures.
• Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in Human Services, Social Work, Criminal Justice or related field.
• Two year’s experience with programs that serve a delinquent or at risk youth population.
• Valid Wisconsin driver’s license and liability insurance.
• Ability to use vehicles for work related duties according to the agency’s insurance liability standards.
• Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
• Knowledge of Milwaukee County (Department of Human Services, Children’s Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)
• Knowledge base of adolescent and family issues and dynamics.
• Knowledge of human growth and development theories.
• Ability to prepare formal reports as requested.
• Ability to present case in court if needed.
• Ability to accurately perform record keeping and documentation entries.
• Ability to perform computer tasks using MS Windows applications, agency data base systems, etc.

WORKING CONDITIONS:

• Indoor/outdoor requirements (including client homes and community settings)
• Nights and weekend requirements as dictated by caseload and program needs
• Travel approximately 70% using company vehicle.