Case Manager III (Pool/PRN)

Connections Health Solutions; Kirkland (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

$10,000 commitment bonus (full-time)

Shift differentials

Job summary

Connections Health Solutions is seeking a Case Manager III to facilitate admission intakes, treatment planning, and discharge planning for individuals in crisis. You will conduct psychosocial assessments, develop personalized care plans, and coordinate with a multidisciplinary team to ensure safe, effective treatment and smooth transitions to community resources.

The role emphasizes collaboration with internal staff and external providers, plus ongoing documentation and compliance with treatment

Qualifications

• Strong case management and crisis response skills.
• Ability to coordinate with multidisciplinary teams.
• Excellent communication and documentation abilities.

Responsibilities

• Facilitates admission intakes, treatment planning, and discharge planning.
• Conducts psychosocial assessments with individuals in crisis.
• Reviews psychosocial assessments and signs off when licensed.
• Educates clients on consents and disclosures for treatment.
• Participates in Interdisciplinary Treatment Team meetings.
• Develops person-centered treatment plans and reviews with involved parties.
• Coordinates care with internal staff and external providers.
• Manages caseload and ensures timely, thorough documentation.

Skills

Case management

Crisis intervention

Interdisciplinary collaboration

Job description

Clinical Supervision is provided for employees seeking independent licensure

We're not just behavioral health people-we're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

***$10,000 commitment bonus for full-time***

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

W hat You'll Do:

• The Case Manager III facilitates admission intakes, treatment planning, discharge planning, obtaining collateral, clinical interventions, crisis management, assists in the legal process and initiates personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload.
• Conducts a thorough, accurate, clinically sound Psychosocial Assessment with the individual in a timely manner.
• Ability to review and sign off on Psychosocial Assessments completed by Certified AAC or associate level staff members, if fully licensed.
• Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
• Participates regularly in Interdisciplinary Treatment Team meetings.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
• Gather collateral from the individual and involved parties to provide a thorough assessment of an individuals' needs for treatment and discharge.
• Maintain a working knowledge of the Involuntary Treatment Act (ITA) and Evaluation and Treatment (E&T) Involuntary Commitment process. Monitor the petition process to ensure timeliness are adhered to, and forms are complete and thorough. When subpoenaed, attend E&T hearings.
• Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet the individuals' needs upon discharge.
• Collaborate with Interdisciplinary Treatment Team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
• Participates in redirecting individual behavior while maintaining a safe milieu when necessary. Documents all services and individual activities appropriately.
• Provides internal education regarding DBT, trauma informed care, harm reduction, and service plan documentation to enhance staffs' ability to effectively address and manage crisis situations.
• Provides case management services to promote recovery and community reintegration.
• Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals' activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
• Prepares clinical reports and individualized service plans utilizing agency electronic clinical documentation software. Ensures documentation complies with best clinical practices, contracts, regulatory, and other legal requirements.
• Maintain a working knowledge of the Washingto