Case Manager II, T-Building

CAMBA; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer

Paid time off

Paid holidays

Job summary

CAMBA in Jamaica, NY seeks a Case Manager II to support tenants in obtaining services and achieving self-sufficiency. You will conduct intake, assess needs, develop living plans, and coordinate referrals to housing, health, and social services.

Responsibilities include maintaining confidential client relations, documenting progress, attending case conferences, and advocating for tenants with external organizations. A Bachelor’s degree and CHC clearance are required; flexible hours may be needed.

Qualifications

• Bachelor’s degree required.
• Experience with Seriously and Persistently Mentally Ill (SPMI) population or equivalent.
• Must be fingerprinted and obtain CHC clearance; maintain clearance.
• Mandated reporter must report abuse to the VPCR.
• Flexible hours may be needed to cover shifts until 8 pm.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Review documentation establishing tenants' eligibility and maintain files.
• Create and maintain tenant files and conduct intake/assessments.
• Develop independent living plans with tenants and set goals.
• Assist tenants in locating community resources and make referrals.
• Advocate for tenants to move toward self-sufficiency.
• Document progress notes and participate in case conferences.
• Follow-up with tenants and referral organizations; provide reports.
• Escort tenants to appointments and assist with benefits applications.
• Conduct home visits to evaluate living conditions; flexible hours as needed.

Skills

SPMI experience

Case management

Client relations

Documentation

Advocacy

Education

Bachelor’s degree (e.g., B.A., B.S.W.)

Job description

Who We Are:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

The T Buildingis a buildingthatwas developed and is operated by Dunn Development Corp., a private developer, and NY Health and Hospitals. The T Building is a residential building located in the Jamaica section of Queens. The project has 200 residential dwelling units. CAMBA, Inc. is the on-site services provider at the T Building.Seventy-Five apartments,will be master leased by CAMBA and will house chronically homeless single adults who are diagnosed with SPMI (seriously and persistently mentally ill). The remaining units are occupied bylow incomelottery community residents.

Position: Case Manager II

Reports To: Program Manager

Location: Jamaica, New York 11432

What The Case Manager II Does:

• Maintain professional relationships with clients and client confidentiality.

• Practice Universal Precautions/Standard Protocol & Procedures.

• Comply with any and all Federal, State, City and CAMBA security and privacypolicesintended to protect the security and privacy of individually identifiable health information.

• Review all documentation establishing tenants' eligibility for program and make file copies.

• Create and maintain tenant files.

• Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.

• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.

• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.

• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.

• Recommend and implement strategies to persuade tenants to participate more fully in this process.

• Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.

• Participate in case conferences.

• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.

• Provide all required information for weekly/monthly/quarterly/annual reports.

• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).

• Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.

• Schedule appointments fortenantwith referral organizations.

• Escort tenants to appointments (educational, medical, social service, etc.)

• Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf.

• Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.

• Evaluate actual living conditions of tenants through home visits.

• May prepare marketing materials for the program.

• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
• Input tenant data and tenant progress information into automated database

What are theQualifications for the Position:

Education, Licenses and/or Certifications Required:

• Bachelor’s degree (e.g., B.A., B.S.W.)

Minimum Experiences and Skills Required:

• Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.

Pre and/or Post Employment Requirements:

• Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Centerfor the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the durationoemployment.

• As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA IncidentReport

• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation: $50,000 annually
Status: –Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.