Case Manager II - PT Days

Kindred; San Leandro (CA); On-site; USD 184,962,086 - 234,591,504; Full time

Job summary

Kindred Hospital San Francisco Bay Area is seeking a Care Coordinator to join our Interdisciplinary Care Transitions (ICT) team, coordinating patient care across services and ensuring efficient discharge planning for a smooth continuum of care.

The role emphasizes collaboration with physicians, payors, and post‑acute providers to optimize resources and patient outcomes. Requirements include RN or LCSW/LSW licensure and prior discharge planning experience.

Qualifications

• BSN preferred; MSW/BSW with licensure acceptable per state regulations.
• Registered Nurse or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) licensed as required by state regulations.
• Certification in Case Management a plus.

Responsibilities

• Coordinate care with Interdisciplinary Care Transitions (ICT) team and physicians.
• Monitor patient stay for effective care coordination and resource utilization.
• Assist in discharge planning and ensure timely, safe transitions.
• Participate in interdisciplinary rounds/conferences to review goals and post‑hospital needs.

Skills

Critical thinking

Time management

Microsoft Office

Interpersonal skills

Verbal communication

Written communication

English fluency

Education

BSN preferred

MSW/BSW licensure

RN eligibility

Job description

Overview

Kindred Hospital San Francisco Bay Area is a 99‑bed long‑term acute care hospital offering the same in‑depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24‑hour clinical care seven days a week so you can start your journey to wellness. For those who need special care, we offer a 10‑bed ICU and two negative pressure rooms. We are located about 7 miles east of Oakland International Airport right off MacArthur Freeway (I‑580).

Job Summary

Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning.

Essential Functions

Care Coordination

• Coordinates clinical and/or psycho‑social activities with the Interdisciplinary Team and Physicians.
• Monitors all areas of patients’ stay for effective care coordination and efficient care facilitation.
• Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.
• Appropriately refers high‑risk patients who would benefit from additional support.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age‑appropriate care to the patient population served.
• Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post‑hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
• Coordinates with interdisciplinary care team, physicians, patients, families, post‑acute providers, payors, and others in the planning of the patients’ care throughout the care continuum.

Discharge Planning

• Conducts comprehensive, ongoing assessment of patients to provide timely and safe discharge planning.
• Provides comprehensive discharge planning for each patient. Utilizes critical thinking to develop and execute effective discharge planning.
• Coordinates and communicates with patient/family efficiently and effectively.

Utilization Management

• Conducts medical necessity review for appropriate utilization of services from admission through discharge.
• Promotes effective and efficient utilization of clinical resources.
• Conducts timely and accurate clinical reviews, care collaboration and coordination of continued stay authorization with payor.

Other

• Conducts job responsibilities in accordance with the standards set out in the company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• Serves on Hospital and Division committees when requested.

Knowledge, Skills, Abilities, and Expectations

• Knowledge of government and non‑government payor practices, regulations, standards and reimbursement.
• Knowledge of Medicare benefits and insurance processes and contracts.
• Knowledge of accreditation standards and compliance requirements.
• Ability to demonstrate critical thinking, appropriate prioritization and time‑management skills.
• Basic computer skills with working knowledge of Microsoft Office, word‑processing and spreadsheet software.
• Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers.
• Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
• Approximate percent of time required to travel: 0%
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Pay range: $64.55 – $81.87 per hour

Benefits

ScionHealth has a comprehensive benefits package for benefit‑eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

Qualifications

Education

• Bachelor of Science in Nursing (BSN) preferred, or Master of Social Work/Bachelor of Social Work (MSW/BSW) with licensure as required by state regulations. Graduate of an accredited program required for RN.

Licenses & Certifications

• Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
• Certification in Case Management a plus.

Experience

• Two years of experience in a healthcare setting preferred.
• Prefer prior experience in case management, utilization review, or discharge planning.