Case Manager II - PATH

Frontier Behavioral Health; Spokane (WA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

9 Paid Federal Holidays

Sick Leave

Licensure supervision for clinical lic

Signing Bonus

Loan Forgiveness Program

Retirement (403b)

Employee Discounts

Job summary

Frontier Behavioral Health is seeking a Case Manager for PATH outreach in Spokane, focusing on adults experiencing homelessness and serious mental illness. You will engage clients, coordinate housing and health services, and work within community settings to support recovery.

The role requires a Bachelor's or Master’s in behavioral sciences with relevant experience, and a valid driver’s license. Travel across Spokane County is expected; pay reflects frontline PATH program responsibilities.

Qualifications

• Bachelor’s degree in the behavioral sciences with 2–5 years related experience working with psychiatrically impaired populations.
• Master’s degree in the behavioral sciences and one year experience working with psychiatrically impaired populations.
• Must submit for Agency Affiliated Counselor Registration within 30 days of hire.
• Must have an unrestricted and valid driver’s license, pass a motor vehicle screening, have active car insurance, and be willing to use their personal vehicle in the course of work.

Responsibilities

• Provide outreach and engagement services to persons with chronic mental illness who are homeless.
• Provide consultation and training to homeless providers regarding individuals with a mental illness who are homeless.
• Provide coordination and appropriate linkages to community resources and treatment agencies.
• Provide stabilization and transition services to individuals with a mental illness who are homeless.
• Coordinate with various mental health and chemical dependency treatment agencies, including DCRs, psychiatric and medical hospitals, and the criminal justice system.

Skills

Effective communication

Education

Bachelor’s degree in behavioral sciences

Master’s degree in behavioral sciences

Job description

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non‑profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence‑based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma‑Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

• At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

• Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

• At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

• Our evidence‑based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Projects for Assistance in Transition from Homelessness (PATH) program assists individuals in accessing housing, mental health services, substance abuse treatment, disability benefits, and other services to stabilize them and facilitate recovery. Persistent and consistent outreach, and providing services at the individual’s pace, are important steps to engage people with serious mental illness who are homelessness. PATH ‘eligible’ means that an individual has a serious mental illness, or serious mental illness and substance use disorder, and is experiencing homelessness or is at imminent risk of becoming homeless. Additional services include screening and diagnostic treatment, habilitation and rehabilitation, referrals for primary health care, job training, educational services, and housing placement. Quantifiable objectives include:

• The number of homeless persons contacted.

• The percentage of contacted homeless persons with serious mental illness who become enrolled in PATH services.

• The percentage of enrolled homeless individuals who receive community mental health services.

• The number of PATH providers trained on SSI/Social Security Disability Insurance (SSDI) Outreach, Access and Recovery (SOAR) to ensure eligible homeless clients are receiving benefits.

The Case Manager provides targeted outreach and case management services to adults who are experiencing serious and persistent mental disorders and homelessness. Services are focused on a population that is highly vulnerable, experiencing lack of service connections or other support, and are unable to engage in traditional service models. Services will be provided in emergency homeless shelters, transitional homeless shelters, homeless encampments, transportation hubs, train stations, and other pertinent community location where people may gather.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following.

• Provide outreach and engagement services to persons with chronic mental illness who are homeless. This is inclusive of shelters, encampments and places of residence.

• Provide consultation and training to homeless providers regarding individuals with a mental illness who are homeless.

• Provide coordination and appropriate linkages to community resources and treatment agencies.

• Provide stabilization and transition services to individuals with a mental illness who are homeless.

• Coordinate with various mental health and chemical dependency treatment agencies, including DCRs, psychiatric and medical hospitals, and the criminal justice system.

• Represent the agency in a positive and professional manner.

• Complete required documentation and data entry, including, if required, databases outside of FBH such as the Community Management Information System (CMIS).

• Participate in community meetings

• Participate in Peer Review, supervision and intake and diagnostic staffing, in-FBH educational and administrative meetings as directed.

• Maintain and enhance customer service to ensure that both external and internal customers of the FBH have a positive experience of the FBH.

• Comply with all state WAC/RCS requirements and FBH policies and procedures.

• Establish and maintain a good working relationship with FBH staff.

• Perform FBH Homeless Team charting requirements, correspondence, HRIS and other paperwork in a complete and timely manner.

• Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.

• Other duties may be assigned.

QUALIFIED CANDIDATES WILL HAVE:

REQUIRED:

• Bachelor’s degree in the behavioral sciences with two to five years related experience working with psychiatrically impaired populations OR;

• Master’s degree in the behavioral sciences and one-year experience working with psychiatrically impaired populations.

• Must submit for Agency Affiliated Counselor Registration within 30 days of hire.

• Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.

KNOWLEDGE, SKILLS & ABILITIES:

• Effective communication and interpersonal skills.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position provided client services in community settings on a daily basis.

• Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.

• Some environments may not be ideal in terms of cleanliness or being habitable.

• Daily travel between locations is required.

• The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.

• Daily use of a computer is required.

• May be required to lift 10 - 20 pounds.

• Blood‑borne Pathogen Category III - No predictable exposure to blood‑borne pathogens.

PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53

• All pay is based on longevity at Frontier Behavioral Health; thus the starting pay is $25.89 per hour.

Our Benefits and Perks are Amazing!

WE BELIEVE IN WORK LIFE BALANCE:

• Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!

• Plus 9 Paid Federal Holidays!

• Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.

• Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

BENEFITS:

_ www.fbhwa.org/careers/benefits

• Medical, Dental and Vision

• Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employermatch.

• Flexible Spending Accounts

• Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.

PERKS:

www.fbhwa.org/careers/perks

• Signing Bonus!

• No-cost licensure supervision for those pursuing clinical licensure.

• Federal and State Loan Forgiveness Program for qualifying Programs.

• Reimbursement of License/Certification application fee that is required for the position.

• Free Employee Assistance Program

• Staff Discounts at various FBH partners throughout Spokane!

Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.