Case Manager II - ECS

MILWAUKEE CENTER FOR INDEPENDENCE INC; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

CFI Milwaukee, Bayview—Milwaukee, WI, is seeking a Case Manager II to coordinate care for adults with intellectual/developmental disabilities, brain injuries, and medical needs enrolled in Adult Day programming. The role focuses on maintaining client records, communicating with stakeholders, and coordinating overall care to promote community inclusion.

Responsibilities include leading plan of care conferences, mentoring staff, and ensuring safety during activities.

Qualifications

• Bachelor’s degree in specified fields with relevant experience.
• Experience with individuals with IDD or brain injuries preferred.
• First Aid certification required or completed within 90 days of hire.
• Non-Violent Crisis Intervention certification required or completed within 90 days of hire.
• Valid Wisconsin driver’s license required.

Responsibilities

• Maintain the client record and complete documentation per standards.
• Communicate with stakeholders and coordinate care plans.
• Lead biannual plan of care conferences and mentor staff.
• Assist individuals at mealtimes to ensure safety and a respectful environment.
• Promote community integration and inclusion through education and service delivery.

Skills

Case management

Community integration

Communication skills

Computer literacy

Data interpretation

Teaching / classroom instruction

Education

Bachelor's degree in Community Counseling, Vocational Rehabilitation, Art, Music, Recreation, Speech or Occupational Therapy

Job description

Job Details

Job Location: CFI - Bayview - Milwaukee, WI 53208, Position Type: Full Time, Education Level: Bachelor's Degree, Travel Percentage: Minimal; Less than 10%, Job Shift: 1st Shift, Job Category: Nonprofit - Social Services, Job Purpose: This position serves as case manager to individuals with intellectual/developmental disabilities, medical support needs, and/or traumatic and acquired brain injuries enrolled in Adult Day programming. The Case Manger II is responsible for maintaining the client record, communicating with stakeholders, and coordinating the overall care of the person served. The Case Manager II also promotes the importance of community integration and inclusion for all through education and service delivery.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Responsible for the maintenance of the client record. Completes all required documentation, in a timely manner, meeting best practice standards to uphold the integrity of the client record.
• Maintains effective and supportive relationships with stakeholders, provides timely communication and coordinates and leads biannual plan of care conferences.
• Provides a safe, therapeutic learning environment for all persons served. Creates new or supplemental components to existing curricula that are relevant, engaging, appeal to different learning styles and modalities, and meets the needs of the individuals served.
• Responsible for assisting individuals at mealtime to ensure safety and promote a pleasant and respectful eating environment.
• Conducts stand up meetings and mentors Direct Service Professionals and Program Support Professionals in classroom instruction, engaging persons served, adapting activities, and increasing level of comfort when running groups in the community. Demonstrates professionalism and encourages teamwork.
• Identifies and introduces assistive technology, accommodations, compensatory strategies, or support plans as needed to improve client presentation and/or performance.
• Represents MCFI and advocates for people with disabilities through formal and informal participation in professional and community organizations and interactions with community partners.

Qualifications: Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

• Minimum Required Education: Bachelor’s degree in Community Counseling, Vocational Rehabilitation, Art, Music, Recreation, Speech or Occupational Therapy with noted experience in delivering these specialized services.
• Minimum Required Experience: Experience working in some capacity with individuals with intellectual and developmental disabilities or acquired and traumatic brain injuries.
• Required License – Certification – Registration: Current First Aid certification or completed within first 90 days of hire. Current Non-Violent Crisis Intervention certification or completed within first 90 days of hire.
• Travel Type: Up to 25%
• Required Valid Driver’s License: Valid Wisconsin driver’s license
• Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities:

• Knowledge of case management principles and practices.
• Knowledge of community integration and inclusion best practices.
• Must have strong oral and written communication skills and demonstrate computer literacy.
• Ability to interpret observational data to make objective and impartial written/verbal reports.
• Must be comfortable conducting formal classroom sessions and apply various teaching methodologies to meet the needs of the people in programming.
• Understanding of behavior modification techniques, compensatory strategies, and accommodations.
• Regular city and/or highway driving is required in agency vehicle. Use of public transportation may at times be needed as part of program curriculum.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements: Must be able to safely maneuver a person in a wheelchair on different terrains. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift. On occasion, must be able to move, transport, position, push/pull and/or lift objects and equipment weighing up to 100 pounds for a minimum of 450 feet.

This position is responsible for the independent supervision and safety of consumers in a variety of settings in the community. As such, this position must be able to fully observe consumer activities, detect areas of danger, exercise critical thinking skills and enact an emergency plan of action if needed.

Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Worker must be able to visually supervise consumers in the Day Services program and in the community.

Working Conditions: This position works in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, and fluctuating temperatures.