Case Manager II /Case Manager Trainee - COPES Program

Frontier Behavioral Health; Spokane (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

403b retirement plan

Flexible Spending Accounts

Life Insurance

Job summary

A healthcare organization in Spokane seeks a Case Manager to provide long-term care services to elderly and disabled clients. Responsibilities include conducting face-to-face assessments, developing care plans, and coordinating in-home caregivers. Candidates should have a Bachelor's degree in a relevant field and significant experience in social services. This role requires effective communication skills and knowledge of elder care. Company offers competitive benefits including medical, dental, and a retirement plan.

Qualifications

• Must apply for a Counselor Agency Affiliated – Registered credential within 30 days of hire.
• Valid driver's license and car insurance required.
• Ability to engage with diverse backgrounds and cultures.

Responsibilities

• Conduct comprehensive assessments at clients' residences.
• Develop ongoing care plans for independent living.
• Coordinate in-home caregivers and provide advocacy.

Skills

Communication

Knowledge of elder care

Organizational skills

Data entry

Face-to-face assessments

Education

Bachelor's degree in behavioral or health sciences

Master's degree in health sciences

Job description

* Adhere to program standards and guidelines and follow case management program protocols.* Provide long-term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.* Conduct face-to-face comprehensive assessments at the client's residence to determine level of care, including determining nursing facility level of care needs.* Develop ongoing care plans which provide the support necessary to allow clients to live independently.* Facilitate the coordination of in-home caregivers (Individual Providers and Agency Providers) for client care needs.* Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.* Perform program charting requirements, correspondence, and other paperwork accurately and in accordance to program deadlines.* Authorize service payment through Provider One/Individual Provider One.* Conduct interdisciplinary case reviews and consultations.* Establish and maintain a good working relationship with FBH staff and community partners. Perform other related duties as required.* Comply with all State WAC requirements and FBH policies and procedures.* Requires travel to see clients in the community and travel between work sites.* Other duties as assigned.* High School diploma or its equivalent **and** one year paid full time on-the-job social service experience or one year full-time equivalent verifiable hours through an internship or volunteer work in social services. Part-time hours may be considered if hours total one year full-time equivalent.* Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.* Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work**.*** Bachelor’s degree in any other field **and** four years of paid on-the-job social service experience.Master’s degree in behavioral or health sciences **and** one year paid on-the-job social service experience; **OR**Bachelor’s degree in behavioral or health sciences**and** two years of paid on-the-job social service experience; **OR**Master's degree in any other field, **and** three years of paid on-the-job social service experience. **OR*** Participate in a two-year, on-the-job case manager training program under direct supervision;* Participate in a monthly supervisory review of a sample of client assessments and service plans;* Participate in annual performance evaluations conducted by the supervisor; and* Perform competently as a case manager at the end of two years as determined by the supervisor’s performance evaluation.* Agency has the discretion to reduce the timeframe to one year for exceptional performance by the Case Manager Trainee as determined by the supervisor’s performance evaluation.* Ability to communicate and engage effectively with individuals of varied backgrounds, cultures, education level and socio-economic status.* Knowledge of elder care and disabled adult caregiving issues.* Ability to perform face-to-face assessments and screenings.* Knowledge of data entry and computer systems to complete tasks.* Ability to complete administrative tasks and organize and prioritize tasks.* This position provided client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.* Some environments may not be ideal in terms of cleanliness or being habitable.* Occasional frequent travel between locations is required.* The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.* Daily use of a computer is required.* May be required to lift 10 - 20 pounds.* Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.* Medical, Dental and Vision* Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.* Flexible Spending Accounts* Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire. It is the policy of FBH to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, marital status, familial status, citizenship, genetic information, national origin, veteran’s status, or any other basis prohibited by law, or their relatives, friends or associate and that ; a) has the purpose or effect of creating an intimidating, hostile or offensive work environment, b) has the purpose or effect of unreasonably interfering with an individual’s work performance, or c) otherwise adversely affects an individual’s employment opportunities. Violations of this policy are strictly prohibited and will not be tolerated. This includes negative actions based upon an employee’s participation in activities identified with or promoting the interests of a protected group.