CASE MANAGER, HOUSING STABILIZATION (GRANT FUNDED)- CHARLOTTESVILLE (FULL-TIME)

Region Ten CSB; Charlottesville (VA); On-site; USD 29,000 - 43,000; Full time

Job summary

Region Ten CSB is seeking a Housing Stabilization Case Manager in Charlottesville, VA. This grant-funded role supports chronically homeless adults in the Permanent Supportive Housing program, focusing on housing access, healthcare coordination, and service advocacy.

The position reports to the Program Manager, requires a Bachelor’s degree (QMHP preferred), and a Virginia driver’s license. It emphasizes ethical practice, collaboration, and independent judgment within grant constraints.

Qualifications

• Bachelor’s degree in a related field; QMHP preferred.
• Experience with adults with mental illness and housing support.
• Virginia driver’s license and insurable driving record required.

Responsibilities

• Provide case management to chronically homeless PSH participants.
• Assist with housing access, medical/psychiatric care, and service planning.
• Advocate, educate, and coordinate services across providers.

Skills

Interviewing

Negotiation

Observing

Documentation

Resource coordination

Communication

Team collaboration

Education

Bachelor’s degree in related field

QMHP preferred

Job description

Req# 15200013

POSITION TITLE: CASE MANAGER

This is a DBHDS grant funded position and employment is contingent upon continued grant support. The grant runs through June 30, 2027, with automatic renewal thereafter.

General Statement Of Responsibilities

The Housing Stabilization Case Manager position is funded by the Department of Behavioral Health and Developmental Services (DBHDS), and has the responsibility for providing case management services to chronically homeless adults who are participants in the Permanent Supportive Housing (PSH) rental assistance program as administered by Region Ten CSB. Participants enrolled in PSH have a primary diagnosis of serious mental illness, intellectual disability, trauma, PTSD and/or substance use disorder. The needs of this population include maintaining and accessing safe and stable housing, accessing medical and psychiatric care and services, obtaining legal documents, enhancing independent living skills, transitioning from the homeless community into housing, undergoing service needs assessment, advocacy, consultation and education. This is a grant-funded position. Length of position is dependent on the term of the grant.

The Housing Stabilization Case Manager reports to the Program Manager of Housing and is expected to function with initiative and independent judgment, based on application of standard practices and with guidance from the supervisor. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.

Qualifications

• Bachelor’s degree in related field and QMHP is preferred.

Experience

• Working experience with adults with mental illness

Certification/License

• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

KSAs

In addition, the incumbent needs to possess the following knowledge, skills, and abilities:

Knowledge of

• Services and systems available in the community including primary health care, support services, eligibility criteria, intake processes, and generic community resources.
• The nature of serious mental illness, intellectual disability and/or substance abuse depending on the population served, including clinical and developmental issues.
• Treatment modalities and intervention techniques, such as motivational interviewing, behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
• Different types of assessments, including functional assessment, and their uses in service planning.
• Consumers’ rights.
• Local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, educational, transportation, communications, recreation, vocational, legal/advocacy), eligibility criteria and intake processes, termination criteria and procedures, and generic community resources (e.g., churches, clubs, self-help groups).
• Effective oral, written, and interpersonal communication principles and techniques.
• General principles of record documentation.
• The service planning process includes, but not limited to, the Recovery and Person-Centered Planning models, as well as the major components of a service plan.

Skills In

• Interviewing.
• Negotiating with consumers and service providers.
• Observing, recording, and reporting on an individual’s functioning.
• Identifying and documenting a consumer’s needs for resources, services, and other support.
• Using information from assessments, evaluations, observations, and interviews to develop service plans.
• Identifying services within the community and establishing a service system to meet the individual’s needs.
• Promote goal attainment
• Coordinating the provision of services by diverse public and private providers.
• Identifying community resources and organizations and coordinating resources and activities.
• Using assessment tools (e.g., level of function scale, life profile scale).

Abilities To

• Be persistent and remain objective
• Work as a team member, maintaining effective inter and intra-agency working relationships.
• Demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risk-taking, respecting consumers’ and families’ privacy, and believing consumers are valuable members of society).
• Work independently performing position duties under general supervision.
• Feel comfortable with and respectful towards chronically homeless individuals.
• Communicate effectively, verbally, and in writing.
• Establish and maintain ongoing supportive relationships.

Hourly Salar Range

GRADE 9: $21.02 - $31.53 per hour

LOCATION

500 Old Lynchburg Rd. Charlottesville, VA 22903

SCHEDULE

Full-Time (Non-Exempt)