Case Manager- Housing Specialist - Program 625

Telecare Corporation; California, Redwood City (MO, CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking compassionate individuals to join their team as case managers for those with mental health challenges. This role involves providing essential support and assistance to help clients achieve independence in their communities. You'll engage in direct service, develop recovery plans, and facilitate group education on housing needs. The company values diversity and inclusion, offering a supportive environment where your contributions can make a real difference in the lives of individuals seeking recovery. If you're passionate about making a positive impact, this position could be your next career step.

Qualifications

• 3 years of direct services in mental health or community services required.
• Must be CPR, CPI, and First Aid certified.

Responsibilities

• Assist individuals with mental illness to live independently in their community.
• Provide specialized housing-related services and interventions.

Skills

Effective communication skills

Knowledge of medical and psychiatric terminology

Ability to assess safety risks

Good computer skills

Ability to build rapport and maintain engagement

Excellent driving skills

Education

High School Graduation or G.E.D.

Associate's degree in Social Services

Bachelor's degree in Social Services

Job description

POSITION SUMMARY

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Shifts Available:

Full-Time: Tuesday - Saturday, 7:00 AM - 3:30 PM

Expected starting wage range is $27.23 - $30.45. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Canyon Vista is a 57-unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization, and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24/7.

QUALIFICATIONS

Required:

• High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services
• Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist
• Sensitivity to multi-cultural populations and issues
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on the date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, motor vehicle clearance, and proof of auto insurance are required at employment and must be maintained.
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups.

Preferred:

• Four (4) years' experience in a mental health setting
• Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts
• Experience in a mental health setting, outpatient clinic, or community mental health service
• Knowledge of Housing Resources in the local community

ESSENTIAL FUNCTIONS

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided
• Provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources
• Facilitates groups especially related to education regarding Housing needs and maintenance
• Provides appropriate interventions in crisis situations
• Performs officer of the day functions for wellness, duty, and standby duties on a rotating basis
• Collects data and completes documentation
• Coordinates transitions to lower levels of care
• Maintains awareness of community resources and assists members in appropriate use
• Assists members with all needs, including Activities of Daily Living
• Helps members obtain benefits and provides representative payee services
• Ensures members understand their legal rights and status
• Helps members achieve independence and autonomy
• Safeguards confidentiality and adheres to HIPAA policies
• Provides wraparound, whole person care services
• Provides transportation and linkage to community resources as needed
• If employed at inpatient, assists with restraint in assaultive behavior and passes crisis/crisis prevention training
• If employed at outpatient, evades members in assaultive behavior and passes crisis/crisis prevention training
• Documents and provides quality direct services as per standards

SKILLS

• Thorough understanding of members' rights and legal processes
• Effective communication skills
• Good computer skills
• Ability to assess safety risks
• Ability to build rapport and maintain engagement
• Excellent driving skills
• Knowledge of medical and psychiatric terminology
• Ability to learn billing codes within two months of employment

PHYSICAL DEMANDS

The physical demands include standing, twisting, squatting, kneeling, pushing, pulling, lifting, and carrying items up to 25 pounds. Frequent sitting, walking, reaching, bending, and grasping are required. Driving and exposure to hazards such as blood borne pathogens, chemicals, and infections are also involved.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

If the job references a sign-on bonus, internal applicants and those employed with Telecare in the past 12 months are ineligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.