Case Manager - Housing & Independence Support

Samaritan Daytop Village; New York (NY); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

25 days of paid time off

Employer-matching retirement plan

Tuition reimbursement

Job summary

Samaritan Daytop Village is seeking a dedicated Case Manager to support individuals and families experiencing homelessness in New York City. You will conduct interviews, assess needs, and collaboratively develop Independent Living Plans, coordinating referrals to housing, healthcare, education, and legal services.

The role requires strong interpersonal skills, confidentiality, and experience in case management or social services.

Qualifications

• Strong interpersonal and communication skills essential for client interviews and coordination with partners.
• Ability to maintain confidential client information and meet reporting deadlines.
• Experience in case management or social services for homeless populations preferred.

Responsibilities

• Build professional relationships with clients and maintain confidentiality.
• Review eligibility documents and explore non-shelter alternatives.
• Create and manage client files and records.
• Conduct intake interviews and psychosocial assessments.
• Develop and update Independent Living Plans with goals.
• Refer clients to permanent housing and community services.
• Support clients in overcoming barriers and advocating for themselves.
• Track client progress and document updates.
• Follow up with clients and referral agencies to monitor outcomes.
• Provide data for required reports (weekly, monthly, quarterly, annual).
• Act as liaison with outside organizations for education, healthcare, childcare, housing, and legal matters.

Skills

Interpersonal skills

Communication

confidentiality

Documentation

Organizational skills

Problem-solving

Cultural sensitivity

Time management

Education

High School Diploma or equivalent; Associate or Bachelor's preferred

Job description

Samaritan Daytop Village is seeking a dedicated Case Manager to support individuals and families experiencing homelessness in New York City. You will conduct interviews, assess needs, and collaboratively develop Independent Living Plans, coordinating referrals to housing, healthcare, education, and legal services.

The role requires strong interpersonal skills, confidentiality, and experience in case management or social services.