Case Manager - Early Intervention Service Coordinator

brightbeginningskids; Independence Township (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Bright Beginnings' Case Manager Early Intervention Service Coordinator assists families of children from birth to age three with developmental delays to obtain services under federal law. The role includes family assessments, coordinating evaluations, and managing transition activities within a multidisciplinary team.

The position emphasizes confidential handling of information, strong communication skills, and helping families access essential supports and resources to enhance child development.

Qualifications

• 1 year of work experience in education, case management, and/or related work with children and/or families.
• Basic skill level in Microsoft Office applications, email, and internet; intermediate preferred.
• Ability to maintain confidentiality and exercise good judgment with records.
• Strong analytical and problem-solving abilities.
• High initiative and independent judgment with strong follow-up.
• Ability to organize multiple tasks and meet deadlines.
• Detail-oriented with proactive, solution-focused mindset.
• Effective record-keeping and office procedures.
• Clear spoken and written communication with the public, staff, and patrons.
• Experience with EIDS (preferred) and related software.

Responsibilities

• Assist families of children birth to age three to obtain services under federal law.
• Coordinate developmental evaluations and family assessments.
• Oversee services on the Individualized Family Service Plan (IFSP).
• Coordinate transition activities and work on a multidisciplinary team.
• Provide supports and resources to families and caregivers to promote learning and development.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Independent judgment

Problem-solving

Initiative

Multitasking

Confidentiality

Public interaction

Team collaboration

Education

Bachelor's degree in a related field or 2+ years of supervised case management experience

Licensure in Social Work, Education, or Nursing preferred

Tools

EIDS

FileMaker Pro

Adobe Acrobat Pro

Microsoft Office

Job description

Bright Beginnings provides services in Cuyahoga County and across the State of Ohio that support families in helping their children grow, learn, and develop to their fullest potential. Last year Bright Beginnings served over 60,000 Ohio families!

Core values include:

• Supporting families.
• Promoting early action.
• Respecting and valuing equity.
• Working collaboratively and building capacity.
• Using evidence-based strategies and measuring results.
• Ethics, integrity, and professionalism.

Interested applicants may learn more about Bright Beginnings at: https://www.escneo.org/BrightBeginnings.aspxeginnings

The Educational Service Center of Northeast Ohio (ESCNEO) is Bright Beginnings' fiscal agent and contracts with all Bright Beginnings staff. Staff are key to meeting Bright Beginnings' mission and are provided market-competitive salaries based on experience and excellent benefits that exceed industry averages. Benefits details are located at (https://www.escneo.org/Benefits1.aspx) and include:

• Health insurance (medical, dental, and vision);
• Paid time off for vacation and a generous holiday schedule;
• School Employee Retirement System (https://www.ohsers.org/);
• Life insurance;
• Access to a comprehensive employee assistance program.

The ESCNEO with Bright Beginnings is an Equal Opportunity Employer (EOE) and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. No one will be discriminated against on the basis of color, age, origin, race, gender, religion, marital status, military service, or disability.

The ESCNEO operates within Ohio only, and any applicant must therefore be an Ohio resident at the time of employment.

Note:

* This position is not eligible for immigration sponsorship.

* The successful candidate must be available Wednesdays 1-3:30 PM and one day per week with availability after 4 PM.

Summary

The Case Manager Early Intervention Service Coordinator assists families of children from birth to age three with a developmental delay or disability to receive the services and rights under federal law. This includes conducting family assessments, coordinating developmental evaluations, overseeing services on the child’s Individualized Family Service Plan, and coordinating transition activities. The Case Manager Early Intervention Service Coordinator works on a multidisciplinary team and provides supports and resources to assist family members and caregivers to enhance children’s learning and development through everyday learning opportunities.

Experience Requirements (Skills, Knowledge, and Abilities) required include:

1. 1. Minimum of one year of work experience in education, case management, and/or other related work with children and/or families. Experience conducting home visits preferred.
2. 2. Basic skill level in Microsoft Office applications (i.e., word processing), email applications, and internet usage. Intermediate skill level preferred.
3. 3. Ability to maintain confidentiality and use appropriate judgment in handling information and records.
4. 4. Well-developed analytical and problem-solving abilities.
5. 5. High degree of initiative and independent judgment.
6. 6. Ability to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
7. 7. Ability to demonstrate a high attention to detail and good follow-up skills. Must be self-motivated, proactive, and solution-focused.
8. 8. Ability to establish and maintain a comprehensive record-keeping system and office procedures.
9. 9. Ability to express oneself effectively and concisely, both orally and in writing.
10. 10. Ability to tactfully and effectively deal with the public, staff, and patrons.
11. 11. Ability to work independently with general direction.
12. 12. Experience with EIDS (Early Intervention Data System), FileMaker Pro, and Adobe Acrobat Pro preferred.

Education/License/Other Requirements include

Bachelor’s degree from an accredited college or university in a specific field (see below); or in any field with at least two years of verified full-time (or equivalent part-time) supervised, paid experience in case management, and/or working with children birth through age five with disabilities, developmental delays, or diagnosed physical or mental conditions that have a high probability of resulting in a developmental delay and their families.

Specific fields include audiology, child and family studies, child development, child life, counseling, education, hearing and speech sciences, human development, human ecology, human social services, medicine, nursing, nutrition science, occupational therapy, ophthalmology, optometry, physician’s assistant, physical therapy, psychology, rehabilitation, social work, or speech-language pathology.

Valid Ohio driver’s license and appropriate insurance coverage.

Professional licensure in Social Work, Education, or Nursing (or another area as indicated by the Ohio Department of Children and Youth) is preferred.

Must meet the requirements to become a credentialed Service Coordinator.

Credentialed Service Coordinator preferred.