CASE MANAGER, DRC

The GEO Group Australia Pty Ltd.; Fairfield (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Matching

Tuition Reimbursement

Employee Discounts

Job summary

The GEO Group Australia Pty Ltd. is seeking a Case Manager in Fairfield, California. This role involves managing a caseload of participants, conducting assessments, creating treatment plans, and ensuring compliance with program requirements. A Bachelor's Degree in social sciences or a related field is required, along with experience in human services. Candidates should possess strong communication, organizational skills, and knowledge of the criminal justice system. Competitive benefits and a rewarding work environment await.

Qualifications

• Minimum one year of experience in human services, corrections, or community-based services.
• Knowledge of case management and criminal justice system.
• Ability to manage multiple priorities simultaneously.

Responsibilities

• Manage participant caseload and conduct risk/need assessments.
• Facilitate evidence-based CBT programs and other life skills programs.
• Monitor participant compliance with court orders.

Skills

Case management

Effective communication

Problem-solving

Organizational skills

Public speaking

Education

Bachelor’s Degree in social, human services, criminal justice or behavioral science

Job description

Benefits Information

Full‑time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidence‑based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state‑of‑the‑art facilities and the provision of management services and evidence‑based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the “What Works” system through evidence‑based practices in all interactions with participants and other staff members. This position reports on program operations to ensure that all requirements of the criminal justice system are met.

Primary Duties and Responsibilities

• Manages a participant caseload using principles of the “What Works” system. Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
• Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands their responsibilities. Installs electronic monitoring equipment on new participants when necessary.
• Sets participant schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
• Collects participant fees on an ongoing basis when required. Notifies the Program Manager of delinquent fees.
• Monitors participant compliance with alcohol and/or drug counseling when required.
• Reports all program violations to the appropriate agency or official via the established reporting parameters.
• Troubleshoots equipment problems and relays technical problems to the Program Manager for resolution.
• May review daily summaries each morning and forward reports to the appropriate agency as required.
• Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review.
• Represents the company in contacts with elected officials and other public figures in the criminal justice system.
• Facilitate evidence‑based CBT programs and other life skills programs to participants groups each week. Documents participants’ attendance, participation and progress in Company database.
• Conducts group and individual meetings utilizing motivational interviewing techniques.
• Works with participants to develop and implement a rehabilitative plan.
• May testify in court regarding participants’ compliance with court orders.
• May screen participants at jail for entry into the program.
• Provide face‑to‑face services to the DRC participants.
• Develop CMPs for participants.
• Develop and monitor the participant’s progress relative to their CMP through all phrases of the program.
• Make appropriate referrals to outside agencies as necessary.
• Maintain progress notes in participant files.
• Keep the AOR apprised of participant’s progress.
• Develop an exit plan to include discharge and aftercare information.
• May be required to learn and develop proficiency in Client Services Specialist’s duties, including opening and closing the office, and performing participant intakes, check‑ins, breath analysis and drug screens, to provide backup when necessary.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• Bachelor’s Degree in social, human services, criminal justice or behavioral science program, from an accredited college or university and minimum of one (1) year of experience working in human services, corrections or community‑based services.
• Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five (5) years.
• Basic knowledge of case management, referral services and interventions in both group and individual modalities.
• Basic knowledge of criminal justice system.
• Good presentation, public speaking and facilitation skills.
• Good organizational skills and attention to detail.
• Effective communication skills with internal and external contacts at all levels.
• Ability to handle multiple priorities simultaneously.
• Problem‑solving ability.
• Good interpersonal skills.
• Basic computer skills.

GEO Reentry Services LLC.