Case Manager - Developmental Disabilities (ONA Assessor)
Clackamas County
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Benefits offered by this job
Job summary
Clackamas County's Social Services Division seeks an Oregon Needs Assessment (ONA) Assessor to identify support needs and determine Level of Care for individuals with Intellectual/Developmental Disabilities. The role emphasizes equitable access, independent work, and collaboration with community partners.
The candidate should be organized, customer-focused and able to complete assessments within required timelines, with hybrid on-site/telework options in Oregon.
Qualifications
- Must meet Oregon Needs Assessor standards (OAR 411-320, 411-425).
- Bachelor's degree in behavioral or related field; or equivalent experience in human services.
- Experience in conducting assessments or case management is valued.
Responsibilities
- Complete all parts of the Oregon Needs Assessment (ONA) within 30 days: file review, interview, observation, and entry into eXPRS.
- Complete initial training and shadowing to become certified ONA assessor and maintain certification.
- Travel daily for in-person assessments and coordinate with service partners.
- Review ONA field data and respond to required corrections with QA trainers.
- Maintain monthly tracking of ONA scheduling and completion.
Skills
Education
Job description
Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
SPIRIT: Our Core Values Explore Clackamas County Recreation, Arts & Heritage
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 26, 2026. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
Hourly Pay Range: $ 30.303862 - $ 38.184620. Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County's Social Services Division is looking for a highly organized individual with excellent facilitation skills and passion for providing excellent customer service, to join the Developmental Disability Services Program as an Oregon Needs Assessment (ONA) Assessor.
Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work.
The Oregon Needs Assessment (ONA) is the functional needs assessment used to identify support needs and determine Level of Care (LOC) for individuals who experience Intellectual/Developmental Disabilities. The Case Manager (ONA Assessor) in this position is responsible for completing all parts of the ONA, including a comprehensive file review, assessment interview, and face to face observation. The ONA Assessor will be trained and certified to complete all parts of the ONA and enter assessment information into an online tool within required timelines.
We are looking for an individual who has experience working in the field of Intellectual and/or Developmental Disabilities and who has a strong desire to ensure equitable access to (our) services. A successful candidate will be able to work independently and as part of a team, and use independent judgement, resourcefulness and initiative to complete assessments within required timelines.
We recognize that valuable experience is gained through many different paths and encourage all qualified candidates to apply. Experience may be obtained through traditional and non-traditional means, including paid employment, volunteer work, military service, education, caregiving, and other lived experiences. We encourage you to highlight any transferable skills, lived experience, and unique perspectives that would contribute to your success in this role in your supplemental questions. We are committed to building an inclusive workforce and welcome applications from members of historically underrepresented communities, including racial and ethnic minorities, women, individuals with disabilities, veterans, and members of the LGBTQIA+ community. We look forward to learning about the experiences and perspectives you would bring to our team.
- Must meet the minimum standards for an Oregon Needs Assessor under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-425-0035
- A bachelor's degree in behavioral science, social science, or a closely related field; OR
- A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR
- An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR
- Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.
- At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services.
- At least 1 year of experience conducting comprehensive assessments of client needs or providing case management as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
- Experience collaborating with community agencies, provider organizations or support teams.
- Knowledge of the public service system for developmental disabilities in Oregon.
- Experience interviewing and facilitating assessment interviews.
- Experience applying trauma informed principles and techniques.
- Fluency in a language other than English, with demonstrated interpretation and translation skills and cultural competency.
- Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
- Must pass a criminal history check which may include national or state fingerprint records check.
- Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.
- For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.
Tasks may include but are not limited to the following:
- Complete all parts of the Oregon Needs Assessment (ONA) within 30 days: comprehensive file review; assessment interview; face-to-face observation; submission into the Express Payment & Reporting System (eXPRS). Enter corresponding progress note for successful completion and submission of an ONA, including corrections. Evaluate additional information from individuals, service coordinators, parents, legal representatives, etc. to problem solve and make corrections to current ONA assessments (within 60 days).
- Complete initial training and shadowing process required by the Office of Developmental Disability Services (ODDS) to become a certified Oregon Needs Assessment (ONA) assessor. Complete annual training requirements and minimum number of assessments necessary to remain certified. Attend team/program meetings, complete division/department trainings, Maintain knowledge of ongoing changes to Oregon Administrative Rules (OAR), especially those pertaining to the ONA, service grouping levels, and potential impacts to services for individuals with Intellectual/Developmental Disabilities.
- Review and respond to ONA Field Reviews from the ODDS assessment unit, and work with assigned Quality Assurance Trainers (QAT's) to make corrections, address coding issues, etc.
- Participate in monthly check-ins and annual performance reviews consistent with County/Department/Division/Program policy.
- Maintain a system for tracking monthly ONA's to ensure timely scheduling and completion of assessments.
- Travel daily, often multiple times per day, to complete in-person assessments.
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off).
- Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
- This position is eligible for hybrid on-site/telework and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
- 12 hours of vacation accrued per month
- Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire.
- 8 hours of sick accrued per month
- 10 paid holidays and 1 personal day per year
- Monthly accruals (prorated for less than 1.0 FTE)
- Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
- Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
- OPSRP members get vested after five years of contributions or when they reach age 65
- A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
- A Choice of Dental Plans
- Employee Assistance Program (EAP)
- Longevity pay
- Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
- A variety of additional optional benefits (see link below for additional information)
This is a full time County position represented by the Employees' Association.
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Learn more about Clackamas County Social Services
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring h ealth families and strong communities in Clackamas County.
We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
- EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
- EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
- ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
Clackamas County only accepts online applications.
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at jobs@clackamas.us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
Requesting Veterans' Preference
Learn more about Oregon's Veterans' Preference
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
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