Case Manager - Development Disabilities

Creative Community Services, Inc.; Norcross (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A developmental support organization is seeking a Family Consultant in Norcross, Georgia. The role entails case management, writing service plan reports, and advocating for individuals with developmental disabilities. Candidates must hold a Bachelor’s degree in a related field and possess experience working with special needs individuals. This position demands the ability to handle stress, write effectively, and adhere to organizational policies. The role involves attending social events and efficient communication with families and staff.

Qualifications

• Understanding and experience in foster care and developmental disabilities.
• Ability to write and manage case notes effectively.
• Experience with special needs individuals.

Responsibilities

• Provide written reports on assigned cases.
• Participate in agency on-call rotation.
• Advocate for individuals and assist in social role establishment.
• Submit daily task list and weekly calendar to supervisors.

Skills

Foster care understanding

Behavioral analysis

Effective writing skills

Stress management

Education

Bachelor’s Degree in Human Services

Job description

Overview

Developmental Disabilities Case Management Job Description

Responsibilities

• Provide written quarterly service plan reports on all assigned cases
• Participate in agency on-call rotation. This may include staffing coverage, transportation and all other duties assigned
• The Family Consultant has monthly contacts with the individual and more if needed, at a minimum of one monthly contact in the community and in the home
• Participate in weekly supervision/follow-up with Family Consultant Supervisor
• Responsible for supervision of the direct care staff and individuals
• Provide copies of Fire Drills and Supervisory check lists to Family Consultant Supervisor
• Serve as an advocate and teacher to the individuals
• Must attend Monthly Unit Meetings and Monthly Staff meetings
• Participate in the rotation of the CRT (Critical Response Team) as needed
• Report incidents to CCS Individual Advocate/FC Supervisor within 24 hours
• Develop an understanding of the DBHDD system
• Become familiar with the Office of Regulatory Services rules and regulations related to the DD department
• Provide support to the individual, their family and supervision of direct care staff
• Assist Individual in establishing valued social roles in the community
• Must have the ability to effectively write SOAP notes
• Case notes must be completed on Kaleidacare computer system and must be turned in to Supervisor for review in a timely manner
• Must follow policy and procedure accordingly to Creative Community Services, Inc. precepts
• Ensure individuals attend social gathering and CCS events and provide transportation as needed
• Coordination and/or providing transportation for individuals as needed
• Family consultant must attend DD social events and CCS company events
• Family consultant must complete 2 full days (9-5) in the office
• Family consultant must meet deadlines for all finance departments requirements which include timesheet, mileage, expense request, leave request and Medicaid billing
• Ensure Medicaid summaries are accurate and complete to deadline
• Filing is to be completed in a timely manner on a monthly basis or as documents is received
• Must adhere to CCS Dress Code. Do not wear jeans while out in the field completing visits. Jeans are to be worn on Fridays in the office only or during a filing/project day
• If coverage cannot be found for an individual on your caseload, you are responsible for providing the coverage
• Provide additional trainings to CA’s should they need it
• Must submit daily task list and weekly calendar to Supervisors
• When flexing hours, you are still expected to complete 40 hours of work on a weekly basis. Should you not complete 40 hours of work a week, it is expected that you turn in leave request
• Inclement Weather protocol
• In case of occurrence of hazardous weather, all community connections should have your number to contact you in regards to safety measures for the individuals on your caseload. You must contact staff and or families to assist in coordinating coverage, safety measures, precautions etc
• All other duties assigned

Qualifications

The Family Consultant position requires an individual with an understanding and experience with foster care, developmental disabilities and applied behavioral analysis. This position requires a Bachelor’s Degree in a Human Services field and/or experience working with special needs children and/or persons with developmental disabilities. This person will be required to analyze and react to difficult situations, often under considerable stress and pressures. Decisions will be guided by established policy and procedure.