Case Manager, Dana Village

Lutheran Family Services; Blair (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Lutheran Family Services in Blair, Nebraska seeks a Case Manager to provide direct, client-centered services to Dana Village residents and Root + Rise participants, helping youth and dependents set short- and long-term goals toward independence.

You will collaborate with health, education, and social service providers, conduct assessments, document progress, and ensure compliance with funder and program requirements.

Qualifications

• Linguistically and culturally competent to holistically serve the foster youth populations.

Responsibilities

• Provide quality and timely client-centered services to all program participants.
• Maintain regular contact to ensure client needs are met and progressing towards self-sufficiency.
• Comply with funder, program, and organization requirements.
• Work closely with health, education, and social service providers to provide holistic case management.
• Complete individualized assessments of clients addressing short- and long-term needs.
• Document and track client progress, case notes, and required data in systems.
• Attend and participate in staff meetings for training and program planning.
• Participate in regular supervision meetings to discuss cases and progress.
• Utilize resources to address difficult client situations.
• Collaborate with employment and education staff to ensure holistic care.
• Demonstrate respect for all people, families, and communities.
• Ensure adherence to service provision standards and program outcomes.
• Other duties as assigned.

Skills

Communication skills

Bilingual English/Spanish

Interpersonal skills

Organizational skills

Time management

Professionalism & confidentiality

MS Office proficiency

Cultural competence

Critical thinking

Attendance reliability

Education

Bachelor’s degree in Human Services or related field

High school diploma or GED

Tools

Microsoft Office Suite

Job description

• A Case Manager provides direct services to the residents of Dana Village, including those participating in the Root + Rise program that serves former foster youth residing in Independent Living. The overarching goal is to provide case management services to individuals and their dependents to create both short and long-term goals leading to self-sufficiency and self-reliance.

Job Duties:

• Provide quality and timely client-centered services to all program participants, including but not limited to education, finance, health, legal, and social services
• Maintain regular contact to ensure client needs are met and progressing towards self-sufficiency.
• Comply with funder, program, and organization requirements.
• Work closely with health, education, and social service providers in the area to provide holistic case management services.
• Complete individualized assessments of clients, addressing both short-term and long-term needs.
• Document and track client’s progress, case notes, and required data in appropriate systems in a timely manner.
• Attend and participate in staff meetings for training, team building, and program planning as required.
• Participate in regular supervision meetings discuss case, strategy, monitor client progress, etc.
• Utilize resources for addressing difficult client situations.
• Work closely with employment and education staff to ensure a client-centered holistic array of care.
• Demonstrate respect for all people, families, and communities.
• Ensure adherence to service provision standards and program outcomes.
• Other duties as assigned.

Required Skills/Abilities:

• Linguistically and culturally competent to holistically serve the foster youth populations.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Positive, respectful demeanor toward staff, clients, and the public.
• Regular and predictable attendance, and promptness for work
• Commitment to uphold the mission, vision, values of Lutheran Family Services
• Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace
• Verbal Communication
• Critical Thinking
• Organizational Skills

Education and Experience:

• Bachelor’s degree in Human Services related field preferred. High school diploma / GED required.
• Experience providing case management services to individuals and families preferred.
• Knowledge and experience working with diverse populations preferred.
• Bilingual language skills (fluent in English and Spanish) preferred but not required.
• Valid driver’s license, liability auto insurance, and ability to drive on organization business.

Physical Requirements:

• Work environment (in office and in community).
• Company-issued laptop and cell phone.
• Travel to various office locations to support client services, as needed and as applicable by region.
• Must be available to work some evenings, as arranged with supervisor.

Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.