Case Manager-CDCA

OVP HEALTH; Massillon (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

OVP HEALTH is seeking a Case Manager, Chemical Dependency Counselor Assistant in Massillon, Ohio. This role involves conducting individual and group counseling, treatment planning, and crisis intervention for clients struggling with substance dependency. Candidates must have a High School Diploma, CDCA certification, and preferably an Associate's degree in a relevant field. Excellent communication, counseling skills, and an understanding of community resources are essential. The position operates in a 24/7 inpatient facility environment, requiring effective interaction with clients and the treatment team.

Qualifications

• High School Diploma or GED is mandatory.
• CDCA certification or higher required.
• One to two years’ experience working with substance use preferred.

Responsibilities

• Conduct counseling sessions for clients regarding substance abuse.
• Develop and implement treatment plans tailored to client needs.
• Monitor client progress and adjust treatment plans accordingly.
• Facilitate community resource access for recovery support.
• Maintain accurate patient records in compliance with regulations.

Skills

Counseling Skills

Knowledge of Substance Use Disorders

Effective Communication

Compassionate Advocacy

Cultural Competency

Education

High School Diploma or GED

CDCA certification

Associate’s degree in human services or related field

Job description

Case Manager, Chemical Dependency Counselor Assistant (CDCA), will perform treatment planning, assessment, crisis intervention, individual and group counseling, case management, and education services as they relate to abuse of or dependency on alcohol and other drugs under the Program Director or designee. They will serve as an advocate and liaison for and on behalf of residents’ rights and benefits. They assist in helping each resident navigate treatment and support services, acting as an advocate and coordinating care.

Principal Duties and Responsibilities

• Orients patients to the treatment program’s operation and procedures.
• Conducts alcohol and drug abuse counseling sessions on a regular basis per state regulation, or as part of the individual treatment plan.
• Conducts weekly assessment of individual client needs and assists with a plan to address those needs.
• Conducts intake interviews with clients to gather information about their substance abuse history, mental health status, and other relevant factors.
• Based on the information gathered during assessments, helps to develop treatment plans with clients that will address their unique needs and goals.
• Develops within ten (10) days of entry or as required by state guidelines, whichever is more stringent, a formal treatment plan documenting patient goals and updates utilizing the same guidelines.
• Implements or revises patient treatment plans with the patient as required per state regulation and records a review of the patient’s progress.
• Monitors clients’ progress throughout their treatment and makes adjustments to their treatment plans as needed.
• Provides counseling services to clients, either one-on-one or in group settings, helping clients identify triggers for substance use, develop coping skills, and work through emotional issues related to their addiction.
• Participates in the treatment team and documents in EMR.
• Assists patients in identifying, maximizing, and relating their strengths to appropriate social, educational (academic and vocational), and occupational goals.
• Helps clients access social services, such as housing or employment assistance, that can support their recovery.
• Assists patients in preparing and adjusting to a drug-free existence and offers emotional assistance in problematic issues.
• Maintains patient records that are complete, comprehensive and well organized, ensuring documentation is completed per OMHAS, regulatory, and agency requirements following best practices.
• Maintains a case load of patients, meeting all requirements for sessions and documentation.
• Attends required meetings, including individual and group supervision, treatment team meetings, training, and community events, and participates in at least one hour of supervision per week.
• Other duties may be assigned.
• Evaluates, facilitates, and monitors services and clients’ progress in relationship to established goals and objectives.
• Works to obtain aftercare placements such as sober living, partial hospitalization, or outpatient placement for aftercare services.
• Reviews and coordinates with the team and provider on decisions involving hospitalization, respite and transfers/level of care changes, implementing the plan of action and maintaining ongoing dialogue with intake regarding status changes.
• Facilitates community resource availability based on client needs (e.g., day program, guardians) to ensure maximum social integration.
• Completes thirty, ninety, and annual follow-up calls.
• Facilitates client benefits (e.g., SSI, Medicaid, SSB, Medicare).
• Holds a basic understanding of alcohol/drug abuse and addiction and keeps updated on current drug abuse and treatment information, especially current trends in opioid maintenance treatment.
• Ensures compliance with Ohio state regulations and ethical guidelines for CDCA practice.
• Other duties may be assigned.

Qualifications

• Must have High School Diploma or GED.
• CDCA certification or higher through the Ohio CDP Board is required.
• Associate’s degree in human services, Chemical Dependency, or another related field highly preferred.
• CPR/BLS Certification required.
• One to two years’ experience working with substance use preferred.

Required Skills or Abilities

• Demonstrates current knowledge of counseling and research findings and literature pertaining to alcohol/drug abuse, domestic violence, sexual assault, child abuse/neglect, trauma-informed care and mental health issues.
• Interacts effectively with a multidisciplinary team to assist in facets of the recovery program relating to physical health.
• Communicates effectively with all members of the treatment team to ensure client safety.
• Adapts flexibly to schedule changes and assumes responsibilities not delineated in the job description related to work as a member of an addiction treatment team.
• Demonstrates knowledge of community resources and referral sources.
• Shows attention to detail and organization.
• Is computer literate with experience in a Windows environment.
• Works independently with minimal supervision.
• Prioritizes work and work-related responsibilities.
• Exhibits excellent observation skills.
• Exhibits customer/client focus.
• Manages stress and remains composed.
• Displays empathy and compassion, connecting with clients and understanding their experiences.
• Advocates for clients’ rights and needs.
• Identifies and addresses challenges that clients face.
• Shows cultural competency, understanding and sensitivity to diverse cultures and backgrounds.
• Knows SUD and Recovery, familiar with treatment options and recovery principles.

Supervisory Responsibility

• There is no supervisory responsibility in this role.

Physical Demands

• Ability to lift a minimum of 25 pounds.
• Ability to perform job responsibilities in a facility without an elevator or mechanical transportation.

Operates a computer and keyboard.

Travel

No travel expected for this position.

Work Environment

This job operates in an inpatient facility environment at an OVP Health location that is open 24/7.

• Involves regular exposure to body fluids in a controlled environment.
• May be required to come in early or stay late if the need arises.
• May be required to stay over their shift until another qualified staff member is available.

Working Conditions

• Smoke-free environment.

This position description is not intended to be a complete list of all responsibilities, duties or a skill required for the job and is subject to review and change in accordance with the needs of OVP Health and contractual obligations.

EEO Statement

OVP Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OVP Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

OVP Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper inference with the ability of Ohio Valley Physician Inc. employees to perform their job duties may result in discipline up to and including discharge.