Case Manager - Care Coordinator (JR 5428)

PATH; California (MO); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

PATH in California seeks a Case Manager – Care Coordinator to support clients experiencing homelessness. You will conduct intake, assess needs, and develop individualized service plans that address housing goals, income, and personal health needs.

The role requires driving, full-time commitment, and adherence to PATH policies across evaluation, documentation, and client support. PATH emphasizes growth opportunities and work‑life balance.

Qualifications

• All levels of education and experience are welcome.
• Two years of experience in healthcare, case management, homeless services, or related fields.
• Mandatory: CPR/First Aid training and ability to obtain it; Tuberculosis Test, Background Screening, Drug Test as conditions of hire.

Responsibilities

• Conduct intake and individualized needs assessment and develop an Integrated Service Plan addressing housing goals, income, and personal needs.
• Provide referrals and supports to resources to help clients achieve Service Plan goals.
• Complete program specific assessments (e.g., VI‑SPDAT).
• Evaluate progress and conduct 90‑day reviews with clients after intake.
• Maintain complete, accurate client files and documentation per PATH policies.

Skills

Analytical skills

Collaboration

Communication

Creativity

Critical thinking

Ethics

Job description

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

Case Manager – Care Coordinator

Location: Costa Mesa, CA

Salary: $23.24 to $28.28 per hour

Full time, Non‑Exempt, Driving Required. Pay Frequency: 24 Pay Periods Per Year.

Driving Required: Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

About Path

Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

Position Responsibilities

• Conduct intake and individualized needs assessment for all clients and collaborate to develop an Individualized Service Plan that addresses housing goals, income increases, and other personal goals including medical, mental health, substance use, financial resources, vocational, and social support needs.
• Provide referrals, linkages, information, and support to resources that help clients achieve their Service Plan goals.
• Complete program specific assessments (e.g., VI‑SPDAT).
• Evaluate strengths and challenges to address short‑term and long‑term goals, and conduct a 90‑day review with the client after initial intake.
• Maintain documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current client file with all required documents.

What You Bring

• Analytical skills and attention to detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision‑making, producing high‑quality work with accuracy and precision.
• Collaboration and teamwork: Work effectively with colleagues, participants, and stakeholders; build positive working relationships and contribute to team goals.
• Communication: Convey information clearly and effectively in both verbal and written form, engaging and maintaining attention.
• Creativity and initiative: Act proactively without prompting, make decisions, generate innovative solutions.
• Critical thinking and problem solving: Analyze situations, identify issues, consider alternatives, and make logical decisions based on sound reasoning.
• Ethics and boundaries: Maintain ethical and professional standards, demonstrate honesty, integrity, and commitment to doing the right thing while maintaining professional boundaries.

Preferred Qualifications

• Two (2) years of experience in healthcare, case management, homeless services, working with vulnerable populations, or related fields.

Minimum Qualifications

• All levels of education and experience are welcome.

Mandatory Requirements

• Have employment eligibility verification.
• Have or be able to obtain CPR/First Aid training.
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

Driving

• Have reliable transportation.
• A valid driver’s license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• Ability to qualify for PATH’s insurance coverage.

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. PATH is unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

California‑Based Work Expectations

We are a California employer. All regular and customary work must be performed within the state. Approval for work outside the office does not allow work outside California. PATH does not offer fully remote positions; some roles may include a hybrid schedule but all work is on‑site.

What We Offer

In addition to a rewarding work environment, we offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.