Case Manager Care Coordination Banner Staffing

bannerhealth; Mesa (AZ); On-site; USD 70,000 - 100,000; Part time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible Schedules

Fewer Shifts Cancelled

Weekly pay

403(b) Pre-tax retirement

Employee Assistance Program

Employee wellness program

Discount Entertainment tickets

Restaurant/Shopping discounts

Auto Purchase Plan

Job summary

Banner Health is seeking a Case Manager Care Coordinator (RN or MSW) to coordinate safe, seamless transitions from hospital to home. You will work directly with patients and families to arrange post-acute services including home health and equipment, with a supportive team and a 4-day work week.

The role requires coordination across the care continuum, strong communication, and knowledge of Medicare/Medicaid benefits to assist with discharge planning and regulatory requirements.

Qualifications

• RN: must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care.
• Social Worker: requires a Master's Degree in Social Work and licensure specifics.
• For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.

Responsibilities

• Manages individual patients across the health care continuum to achieve optimal clinical and satisfaction outcomes.
• Leads discharge planning and coordinates interdisciplinary care across settings.
• Maintains knowledge of program benefits to assist patients with discharge planning and choices.

Skills

Case management knowledge

Utilization review

Communication skills

Time management

Team collaboration

Critical thinking

Education

Bachelor's degree in healthcare/case management

Master's degree in Social Work

Tools

Windows 11

Cerner

CareAware

Microsoft Teams

Job description

Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:

Day

Job Category:

Clinical Care

Find your path in health care. When you join Banner Staffing Services, you join a team that puts patients first. You’ll make an impact on one of the country’s leading health systems and help make our patients’ lives easier.

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

Join Our Compassionate Care Team as a Case Manager Care Coordinator! We're seeking a dedicated RN or Master Social Worker to make a meaningful impact in patients' lives by coordinating safe, seamless transitions from hospital to home. In this rewarding role, you'll work directly with patients and their families to identify needs and arrange essential post-acute services including home health, durable medical equipment, and rehabilitation placements. Enjoy an excellent work-life balance with a 4-day work week while being supported by a collaborative, team-oriented culture that values your expertise. We provide comprehensive 6-week orientation with experienced preceptors who will guide you through our systems including Windows 11, Cerner, CareAware, and Microsoft Teams - no prior experience with these platforms required. If you're passionate about patient advocacy and want to be part of a supportive environment where you can truly make a difference in discharge planning, we'd love to hear from you!

SCHEDULE:

• PRN Position
• Call Outs/ PTO/ Leave
• Monday- Friday
• 8:00am-5:00pm

LOCATION:

Banner University Medical Center- Phoenix

POSITION SUMMARY

This position provides comprehensive care coordination for patients as assigned. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the clinical quality of Care Coordination services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. The goal is to empower the patient and the family to participate to the fullest of their abilities in the discharge planning process. This position provides developmentally appropriate care for the population that it serves which includes planning for the safe discharge, continuity of care, the ability to recognize and plan for the unique needs of all ages as well as the physically disabled, mentally ill, chronically ill and terminally ill patient.

CORE FUNCTIONS

1. Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.
2. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
3. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.
4. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices. Knowledge of community resources relevant to health care, end of life dynamics, substance abuse, abuse, neglect, and domestic violence.
5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.
7. May supervise other staff.
8. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal customers: Patients, families, all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.

MINIMUM QUALIFICATIONS

RN: Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care. Requires current Registered Nurse (R.N.) license in state worked.

Social Worker: Requires a Master's Degree in Social Work. Requires a Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW) or have a MSW with the requirement to become licensed within 6 months of hire date. An equivalent license applies to states that do not recognize an LMSW; therefore, the employee must possess a Master’s Degree and be a Licensed Social Worker.

For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.

Requires a proficiency level typically achieved with 2 years clinical experience. Must demonstrate critical thinking skills, problem‑solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. May have to take rotating call based on the acute facility need. For Case Management positions in acute facilities, Banner Registry and Travel positions require a minimum of one year Case Manager experience in an acute care hospital.

PREFERRED QUALIFICATIONS
Certification for CCM (Certified Case Manager) preferred.
Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

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