Case Manager BSW

Novant Health; Wilmington (NC); Hybrid; USD 48,000 - 60,000; Full time

Job summary

Novant Health in Wilmington, NC seeks a BSW Case Manager to facilitate complex discharge planning and coordinate with the healthcare team to assess, plan, implement and evaluate safe discharge options. The role emphasizes collaboration with physicians, RN/MSW Case Managers, and community resources to ensure timely, quality transitions.

You will uphold Novant Health's mission and values, providing patient-centered care and contributing to a supportive care continuum across the hospital setting.

Qualifications

• Two or more years of professional social work or healthcare experience.
• Case management or related experience preferred.
• Requires NC state approved curricula for restrictive interventions within 3 months of hire for Emergency Departments and Behavioral Health units.

Responsibilities

• Facilitate complex discharge planning and coordinate with the healthcare team.
• Collaborate with physicians and RN/MSW Case Manager for complex cases.
• Ensure care management aligns with policies and available community resources.

Skills

Weekend coverage

Holiday coverage

Microsoft Office

Education

Two or more years professional social work experience or two or more years healthcare experience

Case Management or related experience

Job description

What We Offer

The BSW Case Manager serves to facilitate complex discharge planning and is a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex and safe discharge plans. Collaborates with RN/MSW Case Manager for guidance with medically and/or psychosocially complex cases. The BSW Case Manager along with the other members of the healthcare team accepts responsibility, authority and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision and values of Novant Health. Serves as a resource for discharge planning and care coordination. Maintains current knowledge of available community resources and post acute care options.

What We're Looking For

• Education: Two or more years professional social work experience or two or more years healthcare experience, preferred. Case Management or related experience, preferred.
• Licensure/Certification: NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required
• Additional Skills (required):Weekend and holiday coverage.
• Additional Skills (preferred):Knowledge/Competence of Microsoft office products and keyboarding.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.