Case Manager, Assertive Community Treatment (ACT) - Oakland County (Pontiac)

CNS Healthcare; Novi (MI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental/ Vision/ Life benefits

Retirement plan

PTO 23 days

Holidays

Parental leave

Student loan forgiveness

Job summary

CNS Healthcare in Michigan is seeking an Assertive Community Treatment (ACT) Case Manager to join a community-based mental health team serving individuals with serious mental illness. You will promote recovery, deliver home- and community-based services, and coordinate care with other providers.

The role emphasizes collaboration, trauma-informed practice, transportation support, group facilitation, and documentation in accordance with CNS policies.

Qualifications

• QMHP credential required or in process as applicable.
• Bachelor’s Degree in Social Work or a related Human Services field.
• Master’s Degree in Social Work or related field preferred.
• Michigan Driver’s License and reliable transportation.

Responsibilities

• Provides community-based case management services, including primary and behavioral health integration.
• Responds to client needs using assessment practices and plans.
• Leads weekly community-based interventions and group sessions.
• Coordinates transportation and records documentation per CNS policy.
• Develops Person-Centered Plans aligned with funder guidelines.
• Collaborates with physicians and health care entities to coordinate care.

Skills

QMHP

Communication

Time management

Teamwork

Problem solving

Customer service

Interpersonal skills

Conflict resolution

Education

Bachelor’s Degree in Social Work or Human Services

Master’s Degree in Social Work or related field

Tools

Microsoft Office

Electronic Health Records (EHRs)

Job description

What We Are Looking For

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. The Assertive Community Treatment (ACT) Case Manager serves as a member of a community-based mental health team that provides services for individuals experiencing serious mental illness. The mission of ACT is to help people become independent and integrate into the community as they experience recovery through a team-based service model. The ACT Case Manager will work with individuals and groups to promote optimum mental health. In addition, helps individuals deal with addictions and substance abuse, self-esteem, and issues associated with mental and behavioral health.

Please note: As a community-based role, this position will render at least 80% of services in the beneficiary's home or other agreed-upon community-based position.

What We Are Looking For

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. The Assertive Community Treatment (ACT) Case Manager serves as a member of a community-based mental health team that provides services for individuals experiencing serious mental illness. The mission of ACT is to help people become independent and integrate into the community as they experience recovery through a team-based service model. The ACT Case Manager will work with individuals and groups to promote optimum mental health. In addition, helps individuals deal with addictions and substance abuse, self-esteem, and issues associated with mental and behavioral health.

Compensation Range

The starting pay for Bachelor prepared is $44,000 to $50,000 per year for unlicensed candidates, $50,000 -$66,000 for limited licensed, $52,000 - $68,000 for full licensed candidates. The starting pay for Master prepared is $49,000 - $65,000 for unlicensed candidates, $54,000 -$70,000 for limited licensed, $57,000 - $75,000 for full licensed candidates and is based on non-discriminatory factors such as skills and experience.

What’s In It For You

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

• Provides community-based case management services, primary, and behavioral health integrated services
• Responds to the needs, desires, and interests of Individuals utilizing formal and informal assessment practices
• Provides weekly community-based interventions to individuals
• Provide transportation assistance to individuals served.
• Facilitates weekly groups for individuals served
• Completes all required documentation completely, accurately, and in accordance with CNS policy
• Develops and implements Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities.
• Completes After hours hospital pre-screening assessments
• Matches prevention, intervention, and resolution techniques to the particular circumstances of each Individual
• Identifies and uses effective advocacy strategies to address and overcome diverse challenges facing Individual (e.g. human rights, legal administrative and financial).
• Gathers and interprets information about substance use, dependence or other addictive behaviors and develops treatment plans based on stage of change for identified problems and needs implementing stage wise interventions
• Uses motivational interviewing strategies to engage and service Individuals
• Utilizes a Trauma-Informed approach to deliver services
• Establishes collaborative relationship with Individuals
• Identifies and utilizes the resources and support necessary to assist Individuals in reaching goals relative to career and educational pursuits.
• Matches specific supports and interventions to the unique needs of individual Individuals and recognize the importance of friends, family, and community relationship.
• Enhances the ability of the Individuals to lead a self-determined life by providing the support and information necessary to build self-esteem and assertiveness, to make decisions, and improve their quality of life
• Assists Individuals in identifying and gaining access to formal and informal supports available in their community.
• Assists in the coordination of medication for Individuals
• Coordinates and collaborates with primary and specialty care physicians, community health agencies, and other health care providers
• Provides education about and monitoring for adverse reactions to medications
• Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs.
• Ensure that the CNS Healthcare standards of customer service are applied to interactions with individuals served, guests, and staff.
• Perform other related duties as assigned.

Qualifications

Required

• Qualified Mental Health Professional (QMHP)
  • Bachelor’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
  • Specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has a mental illness
• Valid and unrestricted Michigan Driver’s License
• Reliable transportation and current proof of auto insurance
• Proficient in the use of Microsoft Office Suite or related software
• Proficient in the use of electronic health records (EHRs)
• Ability to work collaboratively and build positive working relationships
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem-solving, customer service, interpersonal, and conflict resolution skills
• Advanced collaboration and team working skills.
• Ability to be forward-thinking and take initiative to accomplish goals and objectives of the department

Preferred

• Master’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Valid and unrestricted State of Michigan licensure as a Limited-Licensed Bachelor’s Social Worker (LLBSW), Licensed Bachelor’s Social Worker (LBSW), Limited-Licensed Master’s Social Worker (LLMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Master’s Social Worker (LMSW), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

About CNS Healthcare

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeast Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
• Visit our website to learn more about our mission, vision, and values!