Case Manager - Alternatives For Youth

EAC Network; Town of Islip (NY); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Hybrid work model

PTO & Summer Fridays

401(k) with employer contribution

Job summary

EAC Network is seeking a dedicated full-time Case Manager for the Alternatives for Youth (AFY) Program at 320 Carleton Ave, Central Islip, NY. The role focuses on home-based crisis intervention and comprehensive case management for families involved in PINS proceedings, with bilingual English/Spanish support essential.

You will assess needs with the CANS tool, develop intervention plans, make referrals, and maintain accurate records while coordinating with partner agencies.

Qualifications

• Requires Bachelor's Degree and at least 1 year of child/adolescent services experience.
• Strong written and verbal communication in English; bilingual English/Spanish preferred.

Responsibilities

• Provide home-based crisis intervention and case management for AFY program clients.
• Assess needs using the CANS instrument and create Family Intervention Plans.
• Make referrals to partner agencies and add new ones as needed.
• Follow up with service providers to monitor progress of families.
• Transport and escort clients as needed and ensure data entry in system.
• Attend team meetings, case conferences, and trainings; assist with workshops for adolescents.

Skills

Bilingual English/Spanish

Communication skills

Driver's license

Education

Bachelor's Degree or related field

Job description

Join Our Team as a Case Manager!Are you passionate about supporting Children & Youth Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager to join the Alternatives for Youth (AFY) Program.Salary: $23.69/ hourSchedule: 9AM-5PM, Monday - FridayLocation: 320 Carleton Ave. in Central Islip, NYWhat drives the core purpose of this job:The Case Manager is responsible for all aspects of Home-based Crisis Intervention and case management services for client families in the Alternatives for Youth Program.What are the key responsibilities:Assist Spanish and English-speaking families in resolving the crises and problems that led to the parent(s) seeking a PINS petition. Provide case management support to families in crisis struggling with problems such as substance abuse and mental illness.families in resolving the crises and problems that led to the parent(s) seeking a PINS petition. Provide case management support to families in crisis struggling with problems such as substance abuse and mental illness.Provide intensive, home-based case management and crisis intervention to help the family reach stability.Conduct assessments using the Child and Adult Needs Assessment (CANS) instrument and develop a Family Intervention Plan based on family needs, using a strengths-based approach.Make referrals to the partnership agencies and outreach to new agencies when required.Follow-up with service providers to monitor families progress.Assist parents and youth in learning behavior management techniques.Maintain progress notes and accurate case records in the computer system with all necessary data entry in accordance with contract mandates.Be on call to families contacting the AFY hotline as scheduled.Transport and escort clients from appointments or to obtain emergency resources such as clothing or medication as needed in own vehicle when necessary.Participate in team meetings, case conferences and trainings.Facilitate and develop monthly educational workshops for adolescents when assigned by the Director.Participate in monthly recreational events for the adolescents in the AFY program when needed.Hold weekly female and male adolescent groups when assigned by Director.Maintain progress notes and accurate case records with all necessary data entry in a timely fashion in accordance with contract mandates.Be on call to families contacting the AFY hotline as scheduled.What key knowledge, skills, and abilities are required to excel in this role:Bachelors Degree and one year of child and adolescent experience required or at least one-year community or social service work or child and adolescent experience.Participation in at least 20 hours of training in the first six months of employment (with an additional 20 hours during the second six months of employment) on Homebuilders, mediation, working with adolescents, substance abuse, mental health, the juvenile and/or criminal justice system, and related topics. Training will be provided by outside trainers, EAC NETWORK and by partnering County agencies.Must have good communication skills, both oral and written in English and Spanish.Must have valid New York State Drivers License and have access to a car.Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.What We OfferAt EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.