CASE MANAGER 2

Arizona Department of Administration; Peoria (IL); On-site; USD 49,000 - 51,000; Full time

Benefits offered by this job

Health insurance

ASRS retirement plan

Paid time off

Job summary

DEPARMENT OF ECONOMIC SECURITY in Peoria, AZ is seeking a Case Manager 2 to support individuals with developmental disabilities. You will conduct on-site visits, develop and monitor ISP plans, and coordinate with families and agencies to meet service needs.

Required bachelor’s degrees in SW or related fields, nursing licensure eligibility or equivalent, and strong communication skills enable success in this role.

Qualifications

• Knowledge of HIPAA and healthcare terminology.
• Experience writing, reviewing and monitoring Individual Support Plans (ISP).
• Familiarity with federal/state statutes related to developmental disabilities.
• Strong case management principles and practices.

Responsibilities

• Drive to member homes, schools, and sites to assess needs and supports.
• Develop, review, and monitor ISP timelines; refer to community resources.
• Research community resources to inform members about options.
• Facilitate meetings and site visits to support member choices and referrals.
• Coordinate with community agencies to assist members and families in crises.

Skills

Case management

Oral & written comms

ISP development

Interviews & counseling

Confidentiality

Education

Bachelor's Degree in Social Work

Bachelor’s Degree in Human Services / related field

Job description

DEPARMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGER 2

Job Location: Division of Developmental Disabilities (DDD)
8990 W. Peoria Ave - Peoria, AZ 85345
11526 W. Bell Rd - Surprise, AZ 85378

Salary: $49,000 - $51,000

Grade: 17

Closing Date: October 31, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES’ video. Come join the DES Team! DES, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Driving a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss services needs and supports
• Developing, writing, reviewing, monitoring, and evaluating Individual Support Plans (ISP’s) in accordance with mandated timelines and documenting individual progress and concerns, and completing appropriate referrals to community agencies
• Researching community for available resources to meet needs identified in ISP to inform members of resource options
• Facilitating meetings and program visits to assist with members/family choices; completing referrals for assessed/covered services
• Collaborating with community agencies to provide assistance and support to members and families in crisis

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Health Insurance Portability and Accountability Act (HIPAA)
• Medical and behavioral health issues and terminology
• Methods, procedures, and techniques used in the development of Individual Support Plans (ISP)
• Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
• Principles and practices of case management

Skill in:

• Oral and written communication
• Developing, evaluating, and maintaining member service plans
• Interviewing, counseling, and interacting with members and family members
• Problem identification and resolution

Ability to:

• Work independently and within diverse work teams
• Document case files and in
• Maintain confidentiality

Selective Preference(s):

N/A

Pre-Employment Requirements:

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
• A Bachelor’s Degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities
• Arizona Level 1 Clearance Card is required
• Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. § 8-804
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Benefits:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Pio Guillen 602-402-6411 or email [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at 602-402-6411 or [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.

Advertised: 01 Oct 2026 US Mountain Standard Time
Applications close: 31 Oct 2026 US Mountain Standard Time