Case Manager

Behavioral Health Group - BHG; Westerly (RI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Early in/early out hours

No nights and no Sundays

Generous paid time off

Holidays off

401(k) match

Job summary

Behavioral Health Group (BHG) in Westerly, Rhode Island, is seeking a dedicated Case Manager to support patient-centered care and recovery. You will coordinate care, provide referrals, and work with the treatment team to empower patients on their recovery journey.

The role emphasizes crisis support, documentation, and ongoing professional development within a fast-paced clinical setting. Monday–Friday mornings with rotating Saturday shifts, offering growth and a meaningful career path.

Qualifications

• Bachelor's degree in Human Services or a related field.
• 1 year of post-grad experience within the field.
• Demonstrated commitment to patient-centered care and recovery.

Responsibilities

• Provide individualized substance use disorder case management that empowers patients throughout their recovery journey.
• Welcome and orient patients to treatment program services, policies, and expectations.
• Connect patients with internal and community resources through timely referrals and coordinated follow-up to ensure continuity of care.
• Provide crisis intervention and support during critical moments.
• Maintain knowledge of addiction treatment practices, regulations, and industry trends to deliver high-quality services.
• Assess patients' social, educational, vocational, and recovery needs to support individualized care.
• Develop, update, and maintain patient treatment plans and comprehensive records.
• Complete accurate and timely documentation to support quality care, collaboration, and regulatory requirements.
• Assist with program implementation, process improvements, and caseload management.
• Represent the organization through community outreach and engagement activities.
• Foster a culture of inclusion, respect, collaboration, and belonging.

Skills

Case management

Referral coordination

Care coordination

Team collaboration

Education

Bachelor's degree in Human Services or related field

Job description

We’re looking for a committed and proactive Case Manager who is dedicated to patient-centered care and recovery. With us, you’ll play a critical role in supporting patients, providing referrals, coordinating care, and collaborating with the treatment team. If you want to make an impact on the lives of many, join us in our mission to break patients free of addiction and rebuild hope.

Schedule: Monday - Friday 5:00AM - 1:00PM | Rotating Saturday shift

Pay: $25.00/hr + Quarterly Bonus

Requirements: Bachelor's degree in Human Services or a related field and have 1 year of post-grad experience within the field

What BHG Can Offer You

Work-Life Balance

• Flexible and predictable schedules.
• Early in/early out hours.
• No nights and no Sundays.
• Generous paid time off.
• Enjoy holidays off.

Comprehensive Benefits

• Medical, dental and vision coverage, plus life insurance and disability protection.
• Competitive discretionary 401(k) match.

Recognition and Rewards

• Competitive compensation.
• Quarterly bonus potential.
• Incentives for certifications or licenses.

Employee Perks

• Employee Assistance Program (EAP).
• Self-care and wellness services.
• Exclusive discounts on various services and entertainment options.

Grow With Us

• Role-based training programs.
• Developmental opportunities.
• Clinical supervision hours.
• Certification support.
• Career advancement pathways with our leveling program.
• Tuition reimbursement.

What You’ll Do

Provide Care

• Provide individualized substance use disorder case management that empowers patients throughout their recovery journey.
• Welcome and orient patients to treatment program services, policies, and expectations.
• Connect patients with internal and community resources through timely referrals and coordinated follow-up to ensure continuity of care.
• Provide crisis intervention and support during critical moments.
• Maintain knowledge of addiction treatment practices, regulations, and industry trends to deliver high-quality services.

Manage Documentation

• Assess patients' social, educational, vocational, and recovery needs to support individualized care.
• Develop, update, and maintain patient treatment plans and comprehensive records.
• Complete accurate and timely documentation to support quality care, collaboration, and regulatory requirements.

Team Building

• Assist with program implementation, process improvements, and caseload management.
• Represent the organization through community outreach and engagement activities.
• Foster a culture of inclusion, respect, collaboration, and belonging.

Required Qualifications

• Must have a bachelor’s degree (or higher).
• Ability to meet applicable federal and state certification and licensure requirements.

Preferred Qualifications

• Pursuing certification as a Certified Alcohol and Drug Counselor (CADC).
• Knowledge of addiction, substance use disorder treatment methods, and current trends in opioid maintenance treatment.

Physical Requirements And Working Conditions

• Fast-paced clinical environment with period of increased activity.
• Exposure to patients with substance use disorders, mental health conditions, infectious diseases, and criminal justice involvement.
• Prolonged standing, bending, and stooping.
• Alternating between sitting and standing throughout the workday.
• Potential exposure to bloodborne pathogens.
• Use of appropriate personal protective equipment (PPE) when required.
• Frequent keyboarding and computer use.

Our Team

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services. With over 110 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients and helps patients find real recovery.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.