CASE MANAGER

McLennan County, Texas; Waco (TX); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

McLennan County seeks a Family Treatment Court Case Manager to coordinate daily operations, grant activities, and participant case management within the court-based program. You will work with judges, DFPS, providers, and families to monitor progress and promote recovery and safe reunification when appropriate.

Requirements include a bachelor’s degree and at least four years of related experience, plus a Texas driver’s license and eligibility for court security clearance.

Qualifikationen

• Bachelor’s degree in criminal justice, public administration, social work, or closely related field.
• At least four (4) years of related experience in program administration, case management, grant management, social services, and/or community collaboration.
• Must have a valid Texas Driver’s License.
• Must be eligible for security clearance to court facilities.
• Knowledge of substance use disorders, recovery principles, trauma-informed care, and their impact on parenting and family functioning.
• General knowledge of the child welfare system, DFPS procedures, family reunification processes, and available community resources.
• Ability to establish and maintain effective working relationships with judicial officers, attorneys, DFPS representatives, treatment providers, community agencies, participants, and their families.
• Ability to interpret and apply program policies, court procedures, grant requirements, and applicable confidentiality standards.
• Knowledge of grant administration, budget monitoring, data collection, and performance reporting.
• Ability to maintain accurate participant records, prepare comprehensive reports, and enter information into specialized case management systems.
• Proficiency in Microsoft Office applications with strong computer, organizational, and time management skills.
• Excellent written and verbal communication, interpersonal, problem-solving, and decision-making skills.
• Ability to coordinate multidisciplinary meetings, communicate participant progress, and provide relevant information during court proceedings.
• Ability to manage multiple responsibilities, prioritize competing deadlines, and work independently with limited supervision.
• Ability to exercise sound judgment, maintain professional boundaries, protect confidential information, and work effectively under pressure.

Aufgaben

• Coordinate daily operations of the Family Treatment Court, ensuring compliance with policies and standards.
• Assist with development, implementation, and revision of program policies and initiatives to improve outcomes.
• Coordinate court dockets, staffing, admissions, phase progressions, graduations, and discharges; prepare schedules and progress reports.
• Serve as the primary liaison between judiciary, attorneys, DFPS, treatment providers, and stakeholders to coordinate services.
• Review referrals, conduct participant interviews, and coordinate screenings to determine eligibility and treatment needs.
• Provide individualized case management, develop case plans, and monitor progress and compliance.
• Coordinate referrals to treatment, housing, employment, education, and parenting programs.
• Maintain participant records and program data in DIMS and reporting systems; prepare statistical reports.

Kenntnisse

Program administration

Case management

Grant management

Interagency collaboration

Budget monitoring

Microsoft Office

Communication skills

Driver's license

Security clearance eligibility

Ausbildung

Bachelor's degree in criminal justice, public administration, social work, or closely related field

Jobbeschreibung

Under the oversight of the Associate Judge and the Presiding Judge of the 474th District Court, the Family Treatment Court Case Manager is responsible for coordinating the daily operations of the program, including grant administration, budget monitoring, compliance reporting, and participant case management. The Program Coordinator provides individualized case management and service coordination to parents involved in child welfare proceedings where substance abuse is a contributing factor. This position works collaboratively with participants, the judiciary, the Department of Family and Protective Services (DFPS), attorneys, treatment providers, and community agencies to monitor participant progress, coordinate services, promote recovery and family stability, and support safe family reunification when appropriate.

• Coordinates daily operations of the Family Treatment Court, ensuring compliance with established policies, procedures, and applicable standards
• Assists with the development, implementation, and revision of program policies, procedures, and initiatives to improve program effectiveness and participant outcomes
• Coordinates court dockets, staffing meetings, participant admissions, phase advancements, graduations, and discharges; prepares schedules, progress reports, and related documentation.
• Serves as the primary liaison between the judiciary, attorneys, DFPS, treatment providers, and other stakeholders to facilitate communication and coordination of program services.
• Reviews referrals, conducts participant interviews, and coordinates screenings and assessments to determine preliminary eligibility and identify treatment needs.
• Provides individualized case management services, develops case management plans, and monitors participant progress, treatment participation, and compliance with court-ordered requirements.
• Coordinates referrals to substance use and mental health treatment, housing, employment, education, parenting programs, and other supportive services.
• Maintains regular contact with participants and treatment providers, coordinates drug and alcohol testing, reviews results, and provides progress updates to the multidisciplinary team.
• Collaborate with DFPS, treatment providers, and community agencies to address barriers to recovery, strengthen parenting skills, promote family stability, and support safe reunification when appropriate.
• Maintains accurate participant records and program data in the Datagain Information Management System (DIMS) and other required reporting systems.
• Collects and analyzes program data, monitors participant outcomes, and prepares statistical reports and performance measures required by the judiciary and funding agencies.
• Administers day-to-day grant activities, including grant reporting, budget monitoring, expenditure tracking, fiscal documentation, and compliance with funding requirements.
• Coordinates with county financial personnel and service providers regarding authorized expenditures, payments, audits, and other grant-related requirements.
• Establishes and maintains community partnerships, participates in court proceedings and professional development activities, and ensures compliance with applicable confidentiality requirements.
• Regular attendance and timeliness are required
• Complete other duties as assigned.

LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

EDUCATION:

Required:

• Bachelor’s degree in criminal justice, public administration, social work, or closely related field

SKILLS ~ EXPERIENCE:

Required:

• At least four (4) years of related experience in program administration, case management, grant management, social services, and/or community collaboration.
• Must have a valid Texas Driver’s License.
• Must be eligible for security clearance to court facilities.
• Knowledge of substance use disorders, recovery principles, trauma-informed care, and their impact on parenting and family functioning.
• General knowledge of the child welfare system, DFPS procedures, family reunification processes, and available community resources.
• Ability to establish and maintain effective working relationships with judicial officers, attorneys, DFPS representatives, treatment providers, community agencies, participants, and their families.
• Skilled in interviewing participants, identifying individual needs, developing case management plans, coordinating services, and monitoring participant progress.
• Ability to interpret and apply program policies, court procedures, grant requirements, and applicable confidentiality standards.
• Knowledge of grant administration, budget monitoring, data collection, and performance reporting.
• Ability to maintain accurate participant records, prepare comprehensive reports, and enter information into specialized case management systems.
• Proficiency in Microsoft Office applications with strong computer, organizational, and time management skills.
• Excellent written and verbal communication, interpersonal, problem-solving, and decision-making skills.
• Ability to coordinate multidisciplinary meetings, communicate participant progress, and provide relevant information during court proceedings.
• Ability to manage multiple responsibilities, prioritize competing deadlines, and work independently with limited supervision.
• Ability to exercise sound judgment, maintain professional boundaries, protect confidential information, and work effectively under pressure.

DISCLAIMER:

McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

All Employees

• Must be committed to achieving excellence in assigned duties, always in service of the county and community
• Must have ability to earn and keep the trust of fellow employees and the community at large
• Must be approachable and ready to help fellow employees and the general public

ENVIRONMENTAL FACTORS:

While performing the essential duties of this job, the employee is constantly required to work under time pressures to meet deadlines; the employee must frequently change tasks, perform multiple tasks simultaneously, and work closely with others as part of a team. The noise level in the work environment is usually moderate.

PHYSICAL DEMAND REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee frequently is required to stand. The employee is occasionally required to walk; sit; use hands to find, handle, or feel objects, reach with hands and arms; stoop and kneel

HOURS / SPECIAL CONDITIONS:

Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, work outside of normal business hours may be required. May be designated as essential personnel during emergencies