Case Manager

Boca Recovery Center; Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Disability Coverage

Paid Time Off

Professional Development Opportunities

State-Required Trainings

Job summary

Boca Recovery Center in Springfield, MA is seeking a Case Manager to deliver therapeutic and psychoeducational services within a structured treatment program. The role includes leading daily group sessions, coordinating with counselors, and supporting clients toward recovery.

You will document sessions, communicate with the interdisciplinary team, and help with treatment planning while upholding HIPAA and ethical standards. A strong compassionate approach and organizational skills are essential.

Qualifications

• Bachelor’s degree in Psychology, Social Work, Counseling, or related field required.
• Master’s degree preferred.

Responsibilities

• Lead group therapy sessions and psychoeducational programming.
• Complete timely documentation of sessions and observations.
• Communicate client concerns to the interdisciplinary team and contribute to treatment planning.
• Uphold HIPAA, confidentiality, and ethical standards in all interactions.

Skills

Group therapy facilitation

Effective communication

Documentation and reporting

Independent and collaborative work

Trauma-informed care understanding

Education

Bachelor’s degree in Psychology/Social Work/Counseling

Master’s degree preferred

Job description

Position Title: Case Manager
Location: On Site - Springfield, Massachusetts
Department: Clinical Services
Reports to: Clinical Director
Salary: Competitive, based on experience and qualifications

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

The Case Manager plays a key role in delivering therapeutic and psychoeducational services to clients within a structured treatment program. This position involves facilitating group sessions focused on addiction recovery, coping skills, relapse prevention, and life skills. The ideal candidate will be engaging, compassionate, and skilled in guiding group discussions in a safe, supportive, and structured environment.

Key Responsibilities

Group Facilitation & Therapeutic Support

• Lead daily group therapy sessions using evidence-based curricula.
• Deliver psychoeducational programming on topics such as addiction, trauma, emotional regulation, communication, and relapse prevention.
• Foster a safe and inclusive environment where clients feel heard, respected, and supported.
• Adapt facilitation techniques to meet the needs of diverse populations and learning styles.

Documentation & Communication

• Complete timely and accurate documentation of group sessions, including attendance, participation, and clinical observations.
• Communicate client concerns and clinical insights to the interdisciplinary team.
• Contribute to treatment planning discussions and collaborate with counselors and case managers.

Client Engagement & Program Participation

• Encourage consistent group attendance and active participation.
• Support clients in applying insights from group sessions to their individual treatment goals.
• Address disruptive behavior professionally while maintaining group integrity.

Compliance & Ethical Standards

• Uphold all confidentiality and documentation policies per HIPAA and organizational standards.
• Maintain professional boundaries and adhere to ethical practices in all interactions.
• Participate in ongoing training and supervision as required.

• Bachelor’s degree in Psychology, Social Work, Counseling, or a related field required; Master’s degree preferred.
• Certification or licensure (e.g., LADC, CADC, LMHC, LCSW) in Massachusetts preferred but not required.
• Minimum of 1 year of experience facilitating group therapy or psychoeducational sessions in a behavioral health or substance use treatment setting.
• CPR certification required (or must be obtained within 30 days of hire).
• Knowledge of addiction, recovery principles, and trauma-informed care.
• Strong verbal and interpersonal communication skills.
• Ability to lead engaging, structured group discussions.
• Compassionate and respectful approach to client care.
• Highly organized with strong time management and documentation skills.
• Comfortable working independently and collaboratively in a multidisciplinary team.
• Positive, solution-oriented mindset with emotional resilience.

Boca Recovery Center offers a comprehensive benefits package, including:

• Health Insurance
• Retirement Plans
• Disability Coverage
• Paid Time Off
• Professional Development Opportunities
• State-Required Trainings

Join Boca Recovery Center and contribute to a supportive environment where your work empowers lasting change in the lives of individuals on the path to recovery.