Case Manager

DLA Piper; San Diego (CA); Hybrid; USD 201,129,600 - 320,980,800; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

DLA Piper seeks an experienced Case Manager to oversee complex cases, coordinate between attorneys, clients, and vendors, and manage budgets and processes. The role includes mentoring paralegals, developing trainings, and serving as the central contact for case matters.

Hybrid work in the US is available; prior firm experience and strong organizational skills are essential for handling large volumes and deadlines.

Qualifications

• 10+ years of experience as a paralegal in a dedicated practice group.
• Strong leadership, communication, and organizational skills.
• Experience coordinating with clients, co-counsel, opposing counsel, and vendors.
• Experience setting up and running technical systems to manage cases.

Responsibilities

• Develop knowledge of cases to ensure systems track cases properly.
• Streamline tasks and create efficiencies.
• Coordinate between attorneys, clients, outside counsel, and vendors.
• Develop and manage budgets and client relationships.
• Supervise development of electronic tools and training for the team.
• Mentor associates and paralegals; act as hub for cases and client activities.

Skills

Paralegal experience

Team leadership

Cross-functional collaboration

Legal software proficiency

Client interaction

Budget management

Education

Bachelor's Degree in paralegal studies, legal studies, or related field

Job description

Summary

Under the supervision of attorneys, the Case Manager manages a range of substantive and complex cases, matters, or entity-related duties. This individual prepares drafts of legal and other documents and correspondence for attorney review, compiles, analyzes, and summarizes information, and coordinates efforts between attorneys, clients, outside legal counsel, opposing legal counsel, other parties, and outside vendors.

Location

This position can sit in any of our US office locations and offers a hybrid work schedule.

Responsibilities

• Develop a knowledge of cases/matters, both factually and procedurally, to ensure that systems/operational functions are designed to properly track cases/matters.
• Leverage knowledge to streamline the execution of various tasks and to create efficiencies.
• Consider staffing needs, training needs, outside vendor needs and coordination between DLA and other firms and vendors in terms of producing the highest quality of work efficiently, without duplication, and within the budget parameters.
• Develop and manage budgets, both in terms of cases and matters and the overall client relationship and DLA parameters.
• Supervise the development, management, coordination, and upkeep of all electronic tools to manage cases/matters and client relationships, both internally and with outside counsel and vendors.
• Manage and train case assistants, paralegals, and attorneys, delegate and supervise projects directed toward case assistants, paralegals, and attorneys; serve as the \"hub\" for all cases/matters and client-related activities.
• Act as mentor and SME to associates and paralegals.
• Develop and conduct trainings for team members and business professionals in their respective practice groups.
• Interact extensively with clients on a one-to-one basis; often the point of contact for the client.
• Demonstrate superior proficiencies with all software applications specific to practice group.
• Demonstrate \"good firm citizen\" characteristics.
• Other duties as assigned.
• Participate in all aspects of case management:
• Possesses extensive knowledge of product liability, mass torts and class actions matters; possesses extensive experience preparing for and participating in document collections, witness interviews, hearings, depositions, trials, arbitrations and/or mediations; possesses advanced understanding of Federal, State, and local rules and procedures as well as court filing procedures, both electronic and hard copy; act as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develop checklists, tracking systems, and other processes to improve efficiency for the practice group.

Desired Skills

Four plus years' experience with the firm. Must have firm \"hands-on\" experience in order to provide critical support to the attorneys in said practice groups. Must have experience relating to clients, co-counsel, opposing counsel, etc. Must have extensive experience in setting up and running technical systems to manage cases/matters. Must be a team leader with strong interpersonal skills required to interact with business professionals, paralegals, attorneys, and clients. Encourages connection, collaboration, and collective ownership. Proven ability to work on cross-functional teams in multiple jurisdictions, across time zones. Superior verbal and written skills. Strong organizational skills and attention to detail required to handle large volumes of work associated with each case/matter. Strong analytical skills required to manage budgets and resources. Highly advanced technical skills are necessary to set-up, track and maintain cases/matters. Must demonstrate initiative, independence, and an appreciation for the business operations side of the firm. Committed to the firm’s business objectives and motivates others to help attain said objectives.

Minimum Education

Bachelor's Degree in paralegal studies, legal studies, or related field.

Minimum Years Of Experience

10+ years' experience as a Paralegal in a specific practice group.

Essential Job Expectations

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as working at a computer for extended periods of time, including on-screen reading and typing; participating in digital/virtual conference calls; participating in meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced environment.
• Perform all other duties, tasks or projects as assigned.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.

Benefits

The firm's expected hiring range for this position is $70.43 - $112.00 per hour depending on the candidate’s geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical, dental, vision insurance, and 401(k). Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntarily and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm’s direction and in accordance with applicable policy and law.

Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact [e-mail].

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.