Case Manager

Odyssey House of Utah; Salt Lake City (UT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Tuition eligibility

Continuing education/training

Monthly incentives and awards

Casual dress

Health insurance

403b match

Paid days off

Wellness perk

Sabbatical program

On-demand pay

Extra time off & gift packages

Employee Assistance Program

Job summary

Odyssey House of Utah seeks a Full-Time Case Manager for our Outpatient Facility in Sugarhouse, Salt Lake City. The role focuses on assessing client needs, coordinating with therapists, documenting services, and ensuring safety and progress within a supportive, non-profit environment.

Benefits include tuition eligibility, CE/training opportunities, health insurance, and a robust PTO plan. This is a full-time position offering a meaningful career in social work and addiction services.

Qualifications

• Bachelor's degree in a related field required.
• Two years of related employment or program graduate recommended for licensure.
• Willingness to pass a criminal background check.

Responsibilities

• Interview and assess client needs and resources on case management caseload.
• Coordinate with licensed therapists in developing treatment plans and goals.
• Monitor outcomes and client compliance; maintain accurate records.
• Verify Medicaid eligibility and manage status during treatment episodes.
• Document services promptly in required systems and communicate with collateral supports.

Skills

Case management

Communication

Documentation

Collaborative care

Education

Bachelor's degree in a related field

Tools

ASAM Dimensional Analysis

Medicaid documentation system

Job description

Odyssey House is looking for a Full-Time Case Manager for our Outpatient Facility in Sugarhouse!

Summary:

You can make a difference in people’s lives and our community! Odyssey House, a 501(c)3 non-profit, is recognized as the best mental health and addiction treatment center in Utah. If you want to expand your experience in the social work and addiction field, we can help! We provide you with opportunities to learn and start a career with flexible schedules to accommodate school and family life. This role is critical to the client and the organization. Odyssey is a large and growing agency, and we are BIG on promoting from within. It is common for people who start here to get promoted to full-time or leadership roles. So come work with the people in our care; it is deeply rewarding!

Job Location:

Salt Lake City

Compensation:

$39,520 salary

Full-Time Benefits Include

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b match after 1 year
• Accrue up to 34 paid days off annually
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation!)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

Core Responsibilities:

As a member of our team, you will be trained in the skills required to effectively assess clients' needs, connect them with appropriate resources, accurately document services, maintain healthy boundaries, and ensure client safety. You will work closely with our clinical staff, coordinating care and providing direct support to our clients. Additionally, you will have the opportunity to accompany clients on recreational outings.

Day in the Life:

You will build meaningful relationships with clients, providing them with individualized attention and support to facilitate positive life changes. This will involve connecting clients with essential resources, communicating with their support systems, and developing therapeutic interventions to help them achieve their goals. You will also hold clients accountable for their progress and provide positive reinforcement for their successes. Overall, you will play a vital role in ensuring the long-term success of our clients.

Job Description

• Interview and assess client needs and resources on case management caseload.
• Coordinate with licensed therapists in developing treatment plans and goals consistent with client needs.
• Monitor outcome and client compliance.
• Maintain client records to ensure all paperwork is completed as required.
• Verify funding eligibility for Medicaid and manage Medicaid status during treatment episodes.
• Submit reports to supervisor, as requested.
• Assist in arranging client appointments/paperwork with community resources, follow up to ensure client progress, and chart all relevant activities.
• Complete service documentation within the appropriate client management system within 24 hours.
• Accurately document services using ASAM (American Society of Addiction Medicine) Dimensional Analysis format, including all required elements.
• Proactively involve and communicate with collateral supports, including family, significant others, probation officers, judges, caseworkers, and others.
• Document all incidents immediately and report as required.
• Complete accurate and thorough client reports in required timeframes, such as court reports.
• Other duties as assigned.

Requirements

Licensure / Education / Prior Experience Required:

Bachelor's degree in a related field, two years of related employment, and/or program graduate recommended by staff for employment in pursuit of licensure preferred.

• Willingness and ability to pass a criminal background check
• First Aid and CPR Certification (available at Odyssey House)
• Must comply with annual TB tests, Flu, and other immunizations as required
• Must meet employment eligibility
• Must be able to work variable shifts as needed

Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license.

All employees of Odyssey House are required to adhere to:

Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.

Each employee is expected to clearly understand roles and responsibilities regarding the following:

Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Physical Demands of the Job:

Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times.

EEOC Statement:

Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Salary Description

$39,520 per year