Case Manager

Multnomah Defenders Inc; Portland (OR); On-site; USD 53,017 - 83,991; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k contributions

Vacation and sick time

Access to gyms

10 paid holidays

Job summary

Multnomah Defenders Inc seeks a passionate Case Manager to provide advocacy and services for the BIPOC community in Portland. The ideal candidate will have experience working with justice-impacted individuals and be able to deliver culturally responsive services. Responsibilities include conducting assessments, developing treatment plans, and maintaining case notes. Competitive salary ranging from $53,017.91 to $83,991.96 along with generous benefits including insurance and paid holidays. Join a dedicated, progressive team committed to equity and inclusion.

Qualifications

• Experience working with the incarcerated and formerly incarcerated.
• Ability to provide services to diverse client populations.
• Competency in data management and office equipment.

Responsibilities

• Conduct interviews and needs assessments with clients.
• Develop community-based treatment plans for clients.
• Maintain accurate notes in case management software.

Skills

Empathy for incarcerated individuals

Culturally responsive services

Data management competence

Familiarity with social service resources

1-3 years of experience

Tools

Microsoft Word

Outlook

Case management software

Job description

Position: MDI seeks applications from case managers passionate about promoting services and providing advocacy to our clients. This position has a primary focus on serving the BIPOC community and those who are over-represented and under-served within the criminal legal system. This position works closely and collaboratively with MDI’s social worker, other case managers, and criminal trial attorneys. The ideal start date is early July 2026. This position is part of the bargaining unit.

Qualifications:

• Empathy for and experience working with the incarcerated and formerly incarcerated; commitment to working specifically with public defense clients and justice-impacted persons
• Demonstrated ability to provide culturally responsive services to diverse client populations
• Competency in data management, Microsoft Word, Outlook, and basic office equipment
• Familiarity with Multnomah County based social service resources
• Preference for applicants with 1-3 years of experience

Responsibilities:

• Conduct interviews and needs assessments with clients
• Work closely with attorneys, engage in advocacy on behalf of clients, and create individualized alternative-sentencing plans that show how clients’ needs are better served in the community than in jail or prison
• Develop community-based treatment plans for criminal defendants, as well as support their efforts towards improved housing, health, relationship, and financial stability
• Collaborate with other agencies to ensure that appropriate services are provided to clients
• Utilize tools and concepts such as motivational interviewing, assertive engagement, trauma-informed care, biopsychosocial assessments, holistic-based service, and harm reduction
• Maintain accurate, complete, and up-to-date notes in case management software systems
• Provide limited advocacy during court hearings, which could include occasional testimony
• Will require travel, court appearances, visits to jail facilities, and other locations in the community when needed

Compensation and Benefits:

The salary range is $53,017.91 to $83,991.96, depending on experience and qualifications. The position is in-person and on-site, with some limited opportunities for remote work.

Medical, Dental, and Vision Insurance are provided. MDI covers 90% of individual and family medical and dental insurance plans. Employer contributes 10% of salary to 401k after six months of employment, with optional additional employee contributions up to $23,000 and $30,500 for employees over 50. Generous sick time, vacation time, and annual merit-based reviews with raises are also provided. There is free access to two on-site gyms, including one with views of the Willamette River. A Health Reimbursement Account (HRA) is provided. All employees receive 10 paid holidays a year, plus 2 floating holidays. MDI is an enthusiastic, supportive, and progressive work environment with a passionate workforce dedicated to our mission.

MDI is an equal opportunity employer. We are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, sex, gender identity, sexual orientation, socioeconomic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs or other characteristics. We encourage you to apply if you identify as part of a marginalized or underrepresented group.