Case Manager

Project Renewal; New York (NY); On-site; USD 42,000 - 45,000; Full time

Job summary

Project Renewal's New Providence Women’s Shelter in New York seeks a Case Manager to support homeless women by performing intake, assessments, creating independent living plans, and coordinating housing and services.

You will document in CARES, collaborate with staff, provide guidance on goals and sobriety, and help clients access benefits. Strong communication and the ability to work independently are essential.

Qualifications

• High School/GED Diploma or Associate's Degree.
• 1–2 years of experience with homeless adults, substance use and/or mental health populations.
• Ability to work cooperatively with peers and staff.
• Ability to work independently and adjust schedule.
• Excellent oral, writing, and listening skills.
• Interface with clients and staff at all levels.
• Knowledge of CARES case management software; proficiency in MS Office.

Responsibilities

• Conduct intake and assessments and refer clients for services.
• Create and monitor Independent Living Plans with clients.
• Enter and update client data in CARES and charts.
• Collaborate with staff to obtain housing and entitlements.
• Maintain accurate client documentation per guidelines.
• Provide guidance on personal goals, sobriety, and employment.
• Coordinate with community organizations and escort clients as needed.
• Attend program meetings and support team activities.

Skills

Oral communication

Written communication

Listening skills

Team collaboration

Independent work

Education

High School Diploma or GED

Associate's Degree

Tools

CARES

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Shelter- New Providence, 225 E 45th St, New York, New York, United States of America

Job Description

Title: Case Manager

Program: New Providence Women’s Shelter

Salary Range: $42,000- $45,150 per year

Program Description: The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services.

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

• Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients.
• Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved.
• Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart.
• Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services
• Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines
• Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities.
• Maintains liaison with representatives from community organizations.
• Provides escort services to clients’ appointments as needed.
• Attends and participates in the program meetings.
• Performs other duties as assigned by the Team Leader, Clinical Director or Program Director.

Physical Activities

While performing the duties of this position, the Case Manager must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. The Case Manager must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Qualifications:

• High School/GED Diploma and experience as described below OR Associate's Degree
• One to two years (1-2) year of experience working with homeless adults, substance use and/or mental health populations.
• Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible.
• An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients.
• Excellent oral, writing, and listening skills.
• An ability to interface with clients as well as all levels of staff.
• Knowledge of Case Management software (CARES). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

Shelter- New Providence, 225 E 45th St, New York, New York, United States of America