Case Manager

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health; New York (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Supplemental income insurance

Employer paid disability insurance

Employer paid life insurance

Pre-tax FSA for medical and dependent

401K available

Job summary

Vibrant Emotional Health is seeking a Case Manager/Transition Facilitator in the Bronx Adolescent Skills Center. This on-site, full-time role supports young adults as they build independent living and life skills, using core practices to guide better decisions and improve outcomes.

Responsibilities include assessments, service plans, crisis intervention, coordinating health and mental health appointments, and documenting caseloads.

Qualifications

• Bachelor's degree in Social Work or a related field is required.
• Master's degree in Social Work, Mental Health Counseling, Psychology or a related field is a plus but not required.
• Minimum 1 year of experience providing case management to youth and families.
• Experience writing progress notes, managing case files, and providing counseling and conflict resolution.

Responsibilities

• Complete assessments, service plans, facilitate groups, provide crisis intervention and accompany youth to appointments.
• Assist youth with securing essential documents (SSN cards, working papers, IDs) and referrals to health and mental health services.
• Maintain accurate caseload entries and timely reports; supervise discussions and provide resolutions.
• Participate in meetings and trainings for professional development.
• Maintain professional conduct, time management and respectful culture.
• Provide counseling to youth and their families to foster support.

Skills

Decision Making

Microsoft Office

Google Suite

Education

Bachelor's degree in Social Work or related field

Master's degree in Social Work or related field (preferred)

Tools

Microsoft Office Suite

Google Suite

Job description

Job Title

Case Manager/Transition Facilitator

Department

The Bronx Adolescent Skills Center

Reports To

Program Director

Location

Bronx, NY; On-site

Schedule

Full Time; Monday-Friday

Pay Range

$29.23-32.97/hr

Introduction

Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview

The Case Manager is a key member of the program staff in supporting young adults addressing their social and emotional needs as they develop their independent living and life functioning skills. Case Managers use core practices to facilitate young adults making better decisions and improving their progress and outcomes, as well as improving their social-emotional progress and outcomes.

Duties/Responsibilities

• Complete assessments, service plans, facilitate groups, provide crisis intervention, counseling and conflict resolution and accompanying youth to health and mental health appointments, conduct home visits as necessary.
• Assists youth with securing essential documents (i.e. social security cards, working papers, picture IDs etc.) in addition to concrete services and providing referrals and linkages to health, mental health, substance use, preventive and other support services.
• Meets for regular supervision to discuss issues and concerns with caseload and provide suggestions and resolutions; reports and documents all incidents to immediate supervisor within 24 hours.
• Participates and attends meetings/seminars/trainings for professional development and skill building.
• Responsible for accurate caseload entries and other assigned record keeping.
• Maintains professionalism as it relates to dress, time management and culture.
• Provides counseling for youth and young adults and their families to foster support.
• Additional duties as assigned.

Required Skills/Abilities

Decision Making: Identifies multi-faceted problems affecting achievement of individual goals and provides solutions. Decisions have minor organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives. Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions. Implements solutions for minor projects after approval; held accountable if no action is taken. Multi-factor decision- making requiring research and analysis, subject to supervisory guidance.

Scope of Responsibility/Accountability

Manages programs/projects, creates and implements work plans and objectives. Monitors and evaluates interim results and develops contingency plans if objectives are off track. Performance is reviewed by director level and above.

Managing/Directing Work (if applicable)

Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively. Participates in planning and implementing small-scale work activities and contributes to evaluation of results for assigned objectives. Manages their own task list with minimal supervision.

Required Qualifications

• Bachelors of Social Work, Psychology or a related field of study
• Masters of Social Work, Mental Health Counseling, Psychology or a related field a plus but not required.
• Minimum of 1 year of experience providing case management to youth and their families.
• Experience writing progress notes, managing case files, and providing counseling and conflict resolution
• Proficiency in using Microsoft Office Suite, Google Suite, and navigating a desktop computer

Physical and Sensory Requirements

• Must be able to remain in a stationary position constantly, using standard office equipment including a computer, keyboard, and telephone
• Must be able to respond to telephones and other auditory stimulation
• Must be able to occasionally move about inside the office to access file cabinets, copy machines/printers, etc.
• Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine/printer
• Must be able to constantly communicate with program participants, service providers, and colleagues and exchange accurate information

Compensation and Benefits

We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process.

• medical
• dental
• vision
• supplemental income insurance
• employer paid disability insurance
• employer paid life insurance
• pre-tax FSA for medical and dependent care
• 401K available

Equal Opportunity Statement

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Company Culture

For 50 years, Vibrant Emotional Health, formerly the Mental Health Association of New York City (MHA-NYC), has been at the forefront of promoting emotional well-being for all people. As leaders, advocates, educators, and innovators in mental health, we have been raising awareness and offering support to everyone who is struggling. We work every single day to help save lives and assist people to get care anytime, anywhere and in any way that works for them. We are unwavering in our belief that everyone can achieve emotional wellness with the right care and support.