Case Manager

Morgan & Morgan, P.A.; Mobile (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a dedicated Case Manager to join our injury law team in Mobile, AL. The role emphasizes organization, multi-tasking, and empathy as you support attorneys with settlements, document prep, and client communications.

You will interact with clients, medical providers, and insurers, manage case files from intake to closing, and ensure accurate, timely submissions while upholding the firm's commitment to protecting the people, not the powerful.

Qualifications

• Experience as a Personal Injury Case Manager preferred.
• Minimum 2 years in legal or insurance roles preferred.
• Ability to multi-task, prioritize, and meet deadlines.
• Proficiency with MS Word, Excel, Outlook and typing 35 wpm.

Responsibilities

• Interact with clients daily by phone and in person.
• Order medical records and communicate with clients and providers.
• Gather documents to support injury and liability positions.
• Coordinate with insurers and providers to obtain records and balances.
• Negotiate settlements with insurers and deduct balances with providers.
• Collaborate with colleagues on case files and support.
• Maintain organized case files.
• Prepare comprehensive demands and submit to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under attorney direction.

Skills

Personal Injury Case Management

Legal/Insurance Experience

Team Player

Client & Carrier Interaction

Multitasking & Prioritization

Highly Organized

Strong Communication

MS Office & Typing

Tools

Microsoft Word

Excel

Outlook

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Qualification

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package.

• medical and dental insurance
• 401(k) plan
• paid time off
• paid holidays

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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