Case Manager

Odyssey House of Utah; Mill Creek (AR); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Sick Leave Rollover

Sabbatical Program

Employee Assistance Program (EAP)

Tuition Reimbursement

Continuing Education

On-Demand Pay

Transit Pass

Monthly Incentives

Casual Work Environment

Job summary

Odyssey House in Salt Lake City is seeking a Full-Time Case Manager to support clients with comprehensive case management services. You will work closely with clinical staff to assess needs, coordinate care, document services, and ensure safety for clients in a fast-paced environment.

The role emphasizes collaboration with therapists, accurate record-keeping, and adherence to intake, documentation, and funding procedures while supporting client education and outreach activities.

Qualifications

• Bachelor's degree in a related field; two years of related employment or program graduate recommended for licensure.
• Willingness and ability to pass a criminal background check.
• First Aid and CPR Certification.
• Must comply with TB tests, flu and immunizations as required.

Responsibilities

• Interview and assess client needs and resources on caseload.
• Coordinate with licensed therapists to develop treatment plans and goals.
• Monitor outcomes and client compliance; maintain client records.
• Verify Medicaid funding eligibility and manage status during treatment episodes.
• Document all incidents and required reports; complete client documentation within 24 hours.

Skills

Case management

Documentation

Interpersonal skills

Assessment

Education

Bachelor's degree in related field

Tools

ASAM Dimensional Analysis

Job description

Description

Odyssey House is looking for a Full-Time Case Manager for our Millcreek!

Summary: You can make a difference in people’s lives and our community! Odyssey House, a 501(c)3 non-profit, is recognized as the best mental health and addiction treatment center in Utah. If you want to expand your experience in the social work and addiction field, we can help! We provide you with opportunities to learn and start a career with flexible schedules to accommodate school and family life. This role is critical to the client and the organization. Odyssey is a large and growing agency, and we are BIG on promoting from within. It is common for people who start here to get promoted to full-time or leadership roles. So come work with the people in our care; it is deeply rewarding!

Job Location: Salt Lake City

Schedule: Full-time position. Monday - Friday. Time: 8 am to 4 pm or 9 am to 5 pm

Compensation: $19.00 Hourly

Benefits Package: Equals approximately $ 22,000. Includes medical, dental, life, and disability insurance, flexible spending account, retirement plan, paid leave, employee assistance program, and education assistance.

Health and Welfare Benefits

• Health Insurance: Comprehensive medical, dental, vision, FSA, and long-/short-term disability coverage.
• 403(b) Retirement Plan: Immediate participation available; 100% employer match up to 6% after 1 year of service.
• Paid Time Off (PTO): Accrue up to 35 paid days off per year (with increased accrual rates after 1 year).
• Sick Leave Rollover: Convert half of your unused accrued sick time into extra vacation days at year-end.
• Sabbatical Program: Paid extended leave rewarded after 5 years of service.
• Employee Assistance Program (EAP): Confidential 24/7 support for mental health, financial advice, and personal well-being.

Perks

• Tuition Reimbursement: Up to $9,000 per year available for approved programs (subject to eligibility requirements).
• Continuing Education: Opportunities for paid training and professional development, subject to manager approval and eligibility.
• On-Demand Pay: Access earned wages before payday via our payroll provider, Paylocity (managed directly through Paylocity; terms apply).
• Transit Pass: Free UTA pass provided for your daily work commute.
• Monthly Incentives: Regular performance awards and team recognition.
• Casual Work Environment: Relaxed, casual dress code and workplace culture.

Core Responsibilities: As a member of our team, you will be trained in the skills required to effectively assess clients' needs, connect them with appropriate resources, accurately document services, maintain healthy boundaries, and ensure client safety. You will work closely with our clinical staff, coordinating care and providing direct support to our clients. Additionally, you will have the opportunity to accompany clients on recreational outings.

Day in the Life: You will build meaningful relationships with clients, providing them with individualized attention and support to facilitate positive life changes. This will involve connecting clients with essential resources, communicating with their support systems, and developing therapeutic interventions to help them achieve their goals. You will also hold clients accountable for their progress and provide positive reinforcement for their successes. Overall, you will play a vital role in ensuring the long‑term success of our clients.

Job Description

• Interview and assess client needs and resources on case management caseload.
• Coordinate with licensed therapists in developing treatment plans and goals consistent with client needs.
• Monitor outcome and client compliance.
• Maintain client records to ensure all paperwork is completed as required.
• Verify funding eligibility for Medicaid and manage Medicaid status during treatment episodes.
• Submit reports to supervisor, as requested.
• Assist in arranging client appointments/paperwork with community resources, follow up to ensure client progress, and chart all relevant activities.
• Complete service documentation within the appropriate client management system within 24 hours.
• Accurately document services using ASAM (American Society of Addiction Medicine) Dimensional Analysis format, including all required elements.
• Proactively involve and communicate with collateral supports, including family, significant others, probation officers, judges, caseworkers, and others.
• Document all incidents immediately and report as required.
• Complete accurate and thorough client reports in required timeframes, such as court reports.
• Other duties as assigned.

Requirements

Licensure / Education / Prior Experience Required:

Bachelor's degree in a related field, two years of related employment, and/or program graduate recommended by staff for employment in pursuit of licensure preferred.

• Willingness and ability to pass a criminal background check
• First Aid and CPR Certification (available at Odyssey House)
• Must comply with annual TB tests, Flu, and other immunizations as required
• Must meet employment eligibility
• Must be able to work variable shifts as needed

Employment offers are contingent upon successful completion of required pre‑employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license.

All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.

Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Physical Demands of the Job: Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times.

EEOC Statement: Odyssey House is an equal‑opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.