Case Manager

LHH

Los Angeles (CA)

On-site

USD 33,062 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Short-term disability

401K plan

Paid Sick Leave

Job summary

A recruitment agency is seeking a Case Manager for a homeless shelter in Los Angeles. The position requires a Bachelor’s degree and experience working with homeless populations. Daily responsibilities include managing a client caseload, conducting wellness checks, and coordinating resource access. This role is contract-based with a salary of $24.00 to $25.00 per hour and offers comprehensive benefits.

Qualifications

Valid driver's license required.
Strong interpersonal skills necessary to de-escalate situations.

Responsibilities

Manage a caseload of 20-25 clients based on program requirements.
Document all client interactions and maintain accurate records.
Assess client needs and link them to community resources.

Skills

Experience with homeless populations

Strong problem-solving skills

Resilience

Education

Bachelor’s Degree

Job description

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Job Description: Case Manager – Homeless Shelter Setting

Location: South Los Angeles

Schedule: Monday – Friday, 8:00 am – 4:30 pm

Start Date: ASAP

Education Requirements: Bachelor’s Degree required

Additional Requirements: Valid driver’s license, experience with homeless populations, strong problem-solving skills, and resilience

LHH Recruitment Solutions has partnered with a local organization to fill this critical Contract to Hire position.

Job Responsibilities

Client Caseload Management

Manage a caseload of 20-25 clients, with responsibilities based on program requirements.
Conduct daily check-ins, focusing on 4-5 clients per day.
Perform on-site work with clients who live on site; conduct wellness and room checks.
Carry out field visits as needed to assist clients in viewing housing units when close to securing permanent housing.

Client Engagement and Support

De-escalate situations that may arise; incidents involving active substance use, mental health crises, or interpersonal conflicts.
Coach clients on room maintenance and organizational skills.
Facilitate and lead scheduled group sessions daily, encouraging client engagement and addressing various topics.
Schedule and conduct one-on-one case management meetings weekly to provide individual support and make recommendations for further services.

Administrative and Documentation Duties

Document all client interactions and case details thoroughly to meet state and grant compliance standards.
Maintain updated and accurate client files, adhering to confidentiality policies and regulatory requirements.
Enter client data into a state-wide database for case tracking, ensuring all records are documented accurately.

Resource Coordination and Service Linkage

Assess client needs and make appropriate recommendations to link them to community resources for mental health, medical needs, social services, or parenting assistance.
Develop individualized service plans, setting goals to aid clients in implementing positive changes.
Evaluate each client’s readiness to transition to independent living or other housing options.

Professional Development and Policy Adherence

Attend regular internal and external trainings to stay current with best practices.
Participate in Multidisciplinary Case Planning and Supervision Meetings to discuss client progress and challenges.
Adhere to all organizational policies and procedures and maintain professional boundaries, respecting client confidentiality and fostering a safe environment.

This role is ideal for someone experienced with the homeless population who is committed to fostering a supportive and stable environment within a shelter setting. If you feel you would be a good fit for this position, we encourage you to apply today!

Pay Details: $24.00 to $25.00 per hour

Search managed by: Breanna Deckard

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

Requirements

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

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