Case Manager

morganmorganjobsapplynow; Lakeland (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off and paid holidays

Job summary

Morgan & Morgan is seeking a Case Manager to join our team in a fast-paced, on-site environment. You will support attorneys, develop settlements, prepare documents, and maintain comprehensive case files while delivering empathetic client service.

The ideal candidate has 2+ years in a legal position or insurance adjuster role, strong writing and communication skills, and the ability to multitask and prioritize in a deadline-driven setting. A Bachelor’s degree is preferred.

Qualifications

• Bachelor's degree preferred.
• 2+ years in legal, personal injury or insurance adjuster role preferred.
• Experience in a legal/insurance environment.
• Ability to follow procedures and work as part of a team.
• Proactive communication with clients, insurers, and medical providers.
• Strong written and verbal communication skills.
• Excellent organizational skills; multitasking under deadlines.
• Proficient in MS Word, Excel, Outlook; typing speed ≥ 35 wpm.

Responsibilities

• Interact daily with clients in person and over the phone.
• Order medical records and communicate with clients/providers during treatment.
• Obtain documents to support injury or liability positions.
• Work with insurers and healthcare providers to secure records and balances.
• Collaborate with attorneys and support staff on case files.
• Maintain organized case files from intake to closing.
• Present case synopsis to attorneys when required.
• Prepare demands and support for submission to carriers under attorney supervision.
• Manage case files end-to-end under attorney direction.
• Perform other duties as needed to support the business.

Skills

Team player

Procedures

Multitasking

Prioritization

Communication

Attention to detail

Microsoft Word

Excel

Outlook

35 wpm typing

Education

Bachelor's degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Interact with attorneys and present case synopsis when required
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor's degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.