Case Manager

Start Corporation; Houma (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability and life insurance

Paid time off

13 paid holidays per year for regular,

403(b) retirement plan with employer  

Job summary

Start Corporation in Louisiana is seeking a Healthy Start Case Manager to provide client-centered case management, assess participant needs, develop service plans, and connect families with medical and community resources.

You will monitor progress, complete required documentation, and support families in addressing health, social, and household needs, while coordinating care with providers.

Qualifications

• Associate's or Bachelor’s degree in social services or related field.
• Valid driver’s license, reliable transportation, and required auto insurance.
• Ability to obtain CPR/First Aid certification.
• Familiarity with the culture, socioeconomic characteristics, and language of the population served.

Responsibilities

• Assist participants in identifying strengths, needs, and realistic goals to develop comprehensive service plans.
• Conduct client assessments and provide ongoing follow-up and reevaluation.
• Serve as a liaison between participants and medical providers to support communication and appropriate care.
• Connect participants with appropriate health, social, and community resources.
• Manage participant workflow and caseload responsibilities to meet productivity standards.
• Collect and document required data, participant progress, and service recommendations.
• Provide comprehensive, non-judgmental, culturally sensitive care that supports participant autonomy and dignity.
• Provide education and support related to health, safety, social skills, and household needs.

Skills

Communication

Cultural Competence

Client-Centered Approach

Assessment & Risk Management

Ethical Practice

Behavioral Health Knowledge

Resource Knowledge

Patient Education

Education

Associate's or Bachelor's degree in social services or related field

Job description

About Start Corporation

Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.

Job Description

The Healthy Start Case Manager provides client-centered case management by assessing participant needs, developing service plans, connecting families with medical and community resources, and coordinating care with providers. The role also monitors participant progress, completes required documentation, and supports families in addressing health, social, and household needs.

Minimum Requirements

• Associate's or Bachelor's degree in social services or a related field, such as public health, health promotion, psychology, sociology, or counseling.
• Valid driver's license, reliable transportation, and required auto insurance.
• Ability to obtain CPR/First Aid certification.
• Previous experience and familiarity with the culture, socioeconomic characteristics, and language of the population served.

Core Competencies

• Communication: Respectful and effective communication, active listening, empathy, and relationship building.
• Cultural Competence: Ability to work effectively with the culture and socioeconomic characteristics of the population served.
• Client-Centered Approach: Promotes participant independence, personal choice, and individualized support.
• Assessment & Risk Management: Identifies risks, responds appropriately, and accurately documents assessments.
• Ethical Practice: Maintains professional boundaries and follows agency and ethical guidelines.
• Behavioral Health Knowledge: Understanding of behavioral health symptoms, interventions, and their impact.
• Resource Knowledge: Knowledge of agency/community resources and referral processes.
• Patient Education: Ability to educate participants and families regarding health, mental health, treatment, and care needs

Job Duties / Skills Required

• Assist participants in identifying strengths, needs, and realistic goals to develop comprehensive service plans.
• Conduct client assessments and provide ongoing follow-up and reevaluation.
• Serve as a liaison between participants and medical providers to support communication and appropriate care.
• Connect participants with appropriate health, social, and community resources.
• Manage participant workflow and caseload responsibilities to meet productivity standards.
• Collect and document required data, participant progress, and service recommendations.
• Provide comprehensive, non-judgmental, culturally sensitive care that supports participant autonomy and dignity.
• Provide education and support related to health, safety, social skills, and household needs.

Benefits include:

• Medical, dental, and vision insurance
• disability and life insurance
• paid time off
• 13 paid holidays per year for regular full-time employees
• and a 403(b) retirement plan with employer matching.