Case Manager

Encompass Health; Fort Myers (FL); On-site; USD 52,045 - 67,089; Full time

Benefits offered by this job

Affordable medical, dental, and vision plans

Generous paid time off

Tuition reimbursement opportunities

Company-matching 401(k)

Flexible spending and health savings accounts

Job summary

Encompass Health is seeking a dedicated Case Manager in Fort Myers, Florida. This position allows you to leverage your clinical expertise while playing a vital role in coordinating patient care and guiding treatment plans. The ideal candidate must possess relevant licenses and certifications and have a minimum of an Associate Degree in Nursing or a Bachelor’s degree for other healthcare professionals. Join a team where care and compassion make a significant impact on patients’ lives, alongside competitive benefits and a supportive working environment.

Qualifications

• Must be qualified to independently complete an assessment within the scope of practice of their discipline.
• Must meet eligibility requirements for CCM® or ACM™ certification.
• Nursing candidates must possess RN licensure with BSN preferred.

Responsibilities

• Work with interdisciplinary team, guiding treatment plans based on patient needs.
• Coordinate with team to establish discharge plan.
• Participate in patient discharge experience planning.
• Monitor patient experience for quality and service appropriateness.

Skills

Patient care coordination

Team leadership

Regulatory compliance

Assessment skills

Communication

Education

Associate Degree in Nursing

Bachelor's degree

Job description

Compensation Range

$37.78 - $48.70

Case Manager Career Opportunity

Recognized for your abilities as a Case Manager, Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well‑being of individuals in your community. Manage resources, coordinate patient care from admission to post‑discharge, and oversee interdisciplinary plan‑of‑care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Case Management Responsibilities

• Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
• Participate in planning for and the execution of patient discharge experience.
• Monitor patient experience: quality, timeliness, service appropriateness, payors, expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations and standards, company policies and procedures, and department operations.
• Review and analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hours of admission.
• Perform assessment of goals and complete case management addendum within 48 hours of admission.
• Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procuring and planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate and timely referrals, including documentation to post‑discharge providers and physicians.
• Ensure accuracy of discharge and payor‑related information in the patient record.
• Participate in utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on‑call schedule as needed.

Qualifications

License or Certification:

• Must be qualified to independently complete an assessment within the scope of practice of their discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling). If licensure is required for one's discipline within the state, the individual must hold an active license.
• Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position or within two years of entry. CCM® or ACM™ certification required or must be obtained within two years of being placed in the Case Manager II position.

Minimum Qualifications:

• For Nursing, must possess a minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.
• For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and a preferred graduate degree. Two years of rehabilitation experience preferred.

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.