Case Manager

Socket.dev; Costa Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Work-life balance

Job summary

Socket.dev in Costa Mesa, CA is seeking an experienced Personal Injury Case Manager to own the intake through settlement process. You will liaise between clients and attorneys, coordinate medical treatment, review records, and prepare demand packages.

You bring proven PI case management experience, superb communication, organization, and a problem-solving mindset. Bilingual Spanish/English and familiarity with Filevine, Salesforce, Clio, or CasePEER are highly valued.

Qualifications

• Proven experience handling personal injury cases (PI).
• Excellent written and verbal communication with clients.
• Highly organized and able to manage multiple cases.
• Strong problem-solving mindset and attention to detail.
• Experience with case management software (Filevine, Salesforce, Clio, CasePEER or similar).
• Bilingual Spanish/English is required.

Responsibilities

• Own the Case from Intake to Settlement – Oversee every case detail, ensuring nothing falls through the cracks.
• Be the Liaison Between Clients & Attorneys – Keep clients informed and provide reassurance throughout the case.
• Coordinate Medical Treatment – Ensure clients receive necessary medical care and track progress.
• Review & Analyze Medical Records – Summarize treatments, assess damages, and prepare detailed case files for demand submission.
• Verify Insurance Coverage & Liability – Communicate with adjusters and maximize all policies.
• Prepare Cases for Demand & Negotiation – Draft compelling demand packages with attorneys.
• Track Deadlines & Manage Case Workflow – Keep timelines and workflows on schedule.

Skills

PI case management

Client communication

Organization

Problem-solving

Tech-savvy

Bilingual Spanish/English

Tools

Filevine

Salesforce

Clio

CasePEER

Job description

Key Responsibilities

• Own the Case from Intake to Settlement – Oversee every case detail, ensuring nothing falls through the cracks.
• Be the Liaison Between Clients & Attorneys – Keep clients informed, answer their questions, and provide reassurance throughout every stage of their case.
• Coordinate Medical Treatment—Ensure clients are receiving the necessary medical care and track progress to maximize case value.
• Review & Analyze Medical Records – Summarize treatments, assess damages, and prepare detailed case files for demand submission.
• Verify Insurance Coverage & Liability – Communicate with adjusters, track claims, and ensure all policies and claims are maximized.
• Prepare Cases for Demand & Negotiation – Work with attorneys to draft compelling demand packages that drive strong settlements.
• Track Deadlines & Manage Case Workflow – Keep everything running on time, ensuring that no detail is missed.

What You Bring to the Table

• Proven experience in personal injury case management – You know the ins and outs of handling PI cases like a pro.
• Exceptional communication skills – You can break down complex legal matters for clients in a way that makes them feel confident and supported.
• Superior organizational abilities – You thrive in high-volume environments and can juggle multiple cases without missing a beat.
• Problem-solving mindset – You see challenges as opportunities and find creative solutions to get results.
• Tech-savvy & detail-oriented – Experience with case management software (Filevine, Salesforce, Clio, CasePEER or similar) is a plus!
• Bilingual (Spanish/English) is required.

Why You’ll Love It Here

• We’re not just a law firm—we’re a movement dedicated to fighting for our clients and shaking up the industry.
• Competitive salary, bonuses, and growth opportunities—we reward top performers.
• A collaborative, high-energy work environment where your hard work is recognized and valued.
• Opportunities for career advancement—we promote from within and invest in our people.
• A firm that values YOU—we work hard, but we also believe in work-life balance and a culture of appreciation.