Case Manager

The Spaulding Rehabilitation Hospital Corporation; Cambridge (MA); On-site; USD 69,000 - 85,000; Full time

Job summary

Spaulding Hospital Cambridge, part of Mass General Brigham, is seeking a full-time Case Manager to coordinate intake, assessments, and post-discharge planning for patients on our Cambridge unit.

You will work with physicians, nurses, social workers, and community resources to ensure timely and appropriate care transitions, while maintaining compliance with state and federal regulations.

Qualifications

• Bachelor's degree in a related field is required.
• Licensure as RN/PT/OT/SLP/RT or LCSW/LICSW is required.
• Strong interpersonal and customer service skills are essential.
• Proficiency with Microsoft Office applications is expected.

Responsibilities

• Discuss assessment findings with physicians and treatment teams to maximize outcomes.
• Assist in discharge planning and coordinate post-discharge services.
• Communicate effectively with patients, families, and internal teams.
• Coordinate discharge and after-care services with the clinical team.
• Identify resources for homecare, outpatient care, or alternate levels of care.

Skills

Interpersonal skills

Community resources knowledge

Microsoft Office

Clinical excellence

Problem solving

Patient service

Verbal de-escalation

Education

Bachelor's degree in related field

RN/PT/OT/SLP/RT/LCSW/LICSW license required

Tools

Microsoft Office

Job description

Site: The Spaulding Rehabilitation Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThis is a full-time, day shift position working M-F.*We're offering a generous sign-on bonus of up to $10,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.*Ideal Candidate:- Case management experience- LTAC experience- MA license required (RN, PT, OT, SLP, RT or LCSW/LICSW)SummaryResponsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.Does this position require Patient Care?YesEssential Functions-Discusses assessment findings and patient status with physician and /or treatment team to maximize outcomes.-Assist in discharge planning as required-Communicating effectively and efficiently internally and externally.-Coordinates discharge and after care services with guidance from the clinical team-Assists others and supports the team.-Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.-Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.-Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.-Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.-Perform ongoing evaluation for appropriateness for the facility’s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer-Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.QualificationsEducationBachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsRN, PT, OT , SLP, RT or LCSW/LICSW requiredExperienceCase management, utilization review, or discharge planning experience 2-3 years preferredKnowledge, Skills and Abilities- Strong customer and interpersonal skills.- Knowledge of community service resources.- Proficient User in Microsoft Office Applications.- Strong commitment to clinical excellence.- Strong problem solving skills and team oriented behavior.- Strong patient/customer service skills.- Ability to verbally calm patients.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location1575 Cambridge StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$69410.02 - $84,656.00/AnnualGrade6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.