Case Manager

Unified Government of Athens-Clarke County; Athens (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Unified Government of Athens-Clarke County is seeking a Diversion Center Case Worker to provide intensive supervision and oversight for residents in the Diversion Center Program. The role focuses on developing individualized work, skills, and training plans to reduce recidivism, maintaining case files, and counseling residents toward program completion.

The position requires a Bachelor's degree in relevant fields, BCOT certification within twelve months, and a valid driver's license.

Qualifications

• Bachelor's degree in Psychology, Social Work, Criminal Justice or Sociology required.
• Master's degree preferred.
• Must meet BCOT Certification within twelve months of hire date.
• Position includes a twelve-month probationary period.
• Must possess a valid driver's license.

Responsibilities

• Performs initial intake assessment and criminogenic review of potential residents and their needs upon entering the program.
• Conducts interviews with residents and potential family members to identify risk factors and address them.
• Creates individualized case plans for residents.
• Monitors and documents resident compliance with program and court requirements.
• Participates in drug and alcohol training and testing to provide proper supervision.
• Establishes appropriate location for community service requirements with each offender.
• Receives, researches, and responds to concerns from employers, law enforcement, and the public.
• Prepares and maintains computer database records of residents and monitors progress.
• Facilitates education and counseling relevant to the resident's case; monitors attendance and compliance.
• Provides direct individual counseling for residents.

Skills

Interpersonal skills

Communication

Counseling

Caseload management

Documentation

Program coordination

Education

Bachelor's degree in Psychology, Social Work, Criminal Justice or Sociology

Master's degree preferred

Job description

REPORTS TO:

Diversion Center Superintendent

FLSA STATUS

Exempt - Administrative

CLASSIFICATION

Personnel System

PAY GRADE

116

SAFETY SENSITIVE

Yes -Subjectto random drugtesting per the Athens-Clarke County Drug and Alcohol Ordinance.

Purpose of Job

The purpose of this job is to select, based on pre-developed criteria, and provide intensive supervision and oversight of residents qualified for the Diversion Center Program. Duties and responsibilities include, but are not limited to: selecting qualified residents, developing a comprehensive work, skills, and training program for each resident based upon individual needs for each resident for the purpose of reducing recidivism, maintaining case files, providing counseling, supervising residents in their effort to complete their assigned program, and insure the residents under the case worker's supervision are closely monitored for eventual success in the program. To perform additional tasks as assigned.

Job Related Requirements

Monday - Friday: 8am-5pm (one hour lunch break included)

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.

Emergency Position

This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.Bachelor's degree in Psychology, Social Work, Criminal Justice or Sociology with two years of experience in a corrections, law enforcement, legal, clinical or case management setting required, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Master's degree preferred.

Requires ability to meet current certification requirements set forth in the Georgia Basic Correctional Officer Training program and obtain BCOT Certification in Corrections within twelve months of hire date.

Position requires a twelve-month probationary period.

Must possess a valid driver's license.

Duties

• Performs initial intake assessment and criminogenic review of potential residents and their needs upon entering the program
• Conducts interviews with residents and potential (and possibly family members) to identify and address the presence of any risk factors.
• Creates individualized case plans for residents.
• Conducts work assessment checks.
• Monitor's and documents resident's compliance with program and court requirements (including reporting, fine and fee payment, performance of community service, and completion of courses, evaluations, counseling and treatment programs.
• Participates in drug and alcohol training and testing in order to provide proper supervision.
• Establishes appropriate location for any community service requirements with each offender.
• Receives, researches, and responds to concerns, inquiries and complaints from employers, various law enforcement agencies, and the general public.
• Prepares and maintains computer database records of residents and monitors their progress.
• Facilitates and arranges the necessary education and counseling applicable to the resident's case; monitors attendance and compliance closely.
• Provides direct individual counseling for residents.
• Enter work schedules on the computer for residents.
• Appears in court to make recommendations regarding further action on cases; may be involved in making recommendations to the court.
• Collects and review check/pay stubs for accuracy.
• Establishes and updates dispositional reports, summaries and case files, including all necessary legal documentation for possible revocation hearings.
• Co-chairs Diversion Center Classification Committee meetings.
• Acts as liaison for the program, coordinates programs with the Probation Office, court, attorneys, and outside program providers.
• Determines potential problem residents and assists in resolving problems.
• Makes regular job site visits to resident's place of employment.
• Presents data, suggestions, and information to the Superintendent or Warden on occasion and as required.
• Conducts and documents meaningful contacts with residents in Georgia Department of Corrections Scribe database.
• Tracks and coordinates authorized transportation for residents; may transport residents to and from the Diversion Center.
• Coordinates, prepares, and distributes programs calendars to residents.
• Coaches on job readiness, soft skills, emails, resumes, interviews, etc.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

Knowledge of the policies, procedures, and activities of the Corrections department as they pertain to the performance of duties relating to the position of Diversion Center Case Worker.

Knowledge of the terminology used within the department.

Knowledge of word processing, spreadsheet, and database software.

Knowledge of federal, state and local laws and/or ordinances related to the work release, alternative incarceration of offenders, or incarceration of offenders.

Knowledge and application of the principles and dynamics of Evidence Based Practices in Community and Residential Corrections.

Knowledge of counseling and evaluation of persons, record-keeping systems, and corrections/security procedures.

Skill to deliver tasks associated with position, such as interpersonal communications, observation of behavior of individuals, interviewing and vocational assessment and use of self-defense techniques.

Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.

Ability to communicate effectively with supervisors, and other staff members.

Ability to use independent judgment in routine and non-routine situations.

Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.

Ability to plan, organize and/or prioritize daily assignments and work activities.

Ability to comprehend and apply regulations and procedures of the department.

Ability to read, write and perform mathematical calculations.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS

Must be physically able to operate a variety of machinery and equipment including personal computer, adding machine, keyboard, automobile/van and projector. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Physical demand requirements are at levels of those of light work.

DATA CONCEPTION

Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION

Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving / receiving assignments and/or directions.

LANGUAGE ABILITY

Requires ability to read a variety of reports, forms and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare reports, budgets and parole reviews using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE

Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.

VERBAL APTITUDE

Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including aviation and accounting terminology.

NUMERICAL APTITUDE

Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages and interpret graphs.

FORM/SPATIAL APTITUDE

Requires the ability to inspect items for proper length, width, and shape, visually with automated office machines.

MOTOR COORDINATION

May require the ability to coordinate hands, fingers, and eyes accurately in using automated office equipment. Requires the ability to lift, push, bend and pull objects or materials using body parts as the position necessitates.

MANUAL DEXTERITY

Requires the ability to handle a variety of items such as personal computer, adding machine, keyboard, automobile/van and projector. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION

Requires the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.

PHYSICAL COMMUNICATION

Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio.