Case Manager

Buckner International; Amarillo (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Buckner Children and Family Services seeks a PAL Facilitator/FYI Case Manager to support foster youth in Amarillo, TX. You will coordinate case management, education plans, and access to community resources.

Responsibilities include developing self-sufficiency plans, maintaining service documents, and collaborating with partners to connect housing, education, and employment opportunities. This role requires English proficiency and a willingness to work flexible hours.

Qualifications

• Bachelor's degree in Social Work or related field.
• Minimum 1 year of related casework experience.
• Knowledge of community resources.
• Proficiency in English; bilingual in Spanish preferred.
• Flexible schedule including evenings/weekends.
• Valid driver's license and ability to drive Buckner vehicles.
• Ability to lift up to 50 pounds occasionally and 20 pounds frequently.
• Able to walk, stand and sit for prolonged periods.

Responsibilities

• Assist eligible program participants with creating self-sufficiency plans including education, vocational training, employment, and living skills.
• Provide case management: review and update individualized service plans, case notes, financial distributions, and referrals.
• Help participants access community resources, enrollments, housing and other services.
• Build relationships with institutions and agencies to coordinate services for participants.
• Develop and deliver independent living skills curriculum and program materials.
• Travel across a multi-county region to deliver services and develop programs.
• Complete documentation for the TWC grant per guidelines and procedures.
• Stay up-to-date with TWC services for foster youth and job opportunities.

Skills

Case management

Community resources

English fluency

Driving

Education

Bachelor's degree in Social Work

Job description

Location: Amarillo, TX, 79109

Address: 4000 Mays Street, Amarillo, TX, 79109

Job Schedule: Full-Time/Hybrid

We are seeking a PAL Facilitator/FYI Case Manager to join our team in Amarillo, TX! The PAL Facilitator/FYI Case Manager serves in a strategic function at Buckner Children and Family Services to provide case management services to foster care youth preparing for adulthood and to alumni who have previously been in Texas Department of Family and Protective Services (TDFPS) conservatorship desiring to improve their self-sufficiency. Join our team and shine hope in the lives of others!

What you’ll do:

• Assist eligible program participants with creating self-sufficiency plan that includes education, vocational training, employment, and living skills.
• Provide case management services, including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments, assisting with obtaining housing, and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Assist with development and implementation of program materials, including the development and delivery of independent living skills curriculum.
• Travel as needed throughout a multi-county region to provide services to eligible clients and help develop programs to enhance the delivery of services to clients.
• Timely and accurately complete documentation required by the TWC grant in accordance with established guidelines and procedures.
• Remain up to date with TWC services and procedures, ensuring that TDFPS foster youth have access to those services and other employment opportunities. This will include helping foster youth with job searches, applications, and developing online profiles.
• Liaison to community and speak on behalf of Buckner to promote the FYI program. Represent Buckner to outside agencies and their representatives, including TDFPS, TWC and Casey Family Programs. Help arrange and host quarterly meetings with local county TWC representatives.
• Work with FYI Program Supervisor and other FYI personnel to engage alumni in the activities of the program/center; participate in an alumni advisory group.
• Cultivate and monitor relationships with outside service providers, agencies and organizations to develop relationships to enhance the delivery of services to clients.

What you’ll bring:

• Bachelor’s degree in Social Work a related field is required to perform the essential job functions.
• Minimum 1-year prior related casework experience required.
• Requires proficient knowledge of and/or work experience using community resources.
• Requires proficient ability to speak, read and write English. Bilingual in English and Spanish preferred.
• Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

*The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Children and Family Services:

Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer.
The same way we treat our employees is how we treat all applicants — with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.