Case Manager

Hendrick Health; Abilene (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

Hendrick Health seeks an experienced Registered Nurse Case Manager to coordinate patient care across the acute care episode and transitions. You will work with interdisciplinary teams to improve clinical outcomes and resource use while ensuring seamless communication with patients and families.

The role requires nursing licensure, 3 years of acute care experience, and CCM/ACMA certification within 2 years. Strong analytical and IT skills are essential for success.

Qualifications

• Graduate of an accredited School of Nursing.
• 3 years clinical experience as a staff nurse in an acute care hospital; Charge/Nurse Manager experience beneficial.
• Certification through CCM or ACMA within 2 years of hire; BLS required.

Responsibilities

• Coordinate the care and service of selected patient populations through the acute care episode and transition.
• Collaborate with interdisciplinary teams to optimize care and resource utilization.
• Lead in complex clinical decision-making and effective communication with staff, patients, families, and community partners.

Skills

Advanced communication

Interdisciplinary collaboration

Computer skills

Critical thinking

Conflict resolution

Organizational planning

Education

RN degree or diploma

CCM or ACMA certification within 2 years

BLS certification

Tools

Allscripts EMR

Allscripts CM software

Milliman Care Guidelines (MCG)

IDX

3M software

Job description

The Registered Nurse (RN) Case Manager (CM) is responsible for coordinating the care and service of selected patient populations through the acute care episode transitioning the patient across the continuum. The CM works collaboratively with interdisciplinary teams, both internal and external to Hendrick Medical Center (HMC), to improve patient care through effective utilization and monitoring of healthcare resources. The CM assumes a leadership role to achieve desired clinical, financial, and resource outcomes.

JOB REQUIREMENTS

• Graduate of an accredited School of Nursing
• 3 years clinical experience as a staff nurse in an acute care hospital with Charge/Nurse Manager experience beneficial

Required Licenses/Certifications

• Registered Nurse
• Certification through Commission for Case Manager (CCM) or American Case Management Association (ACMA) within 2 years of hire
• BLS

Required Skills, Knowledge, and Abilities

• Ability to demonstrate advanced communication and interpersonal skills with all levels of internal and external customers, including but not limited to medical staff, patients and families, clinical personnel, support and technical staff, external agencies, and members of the community
• Ability to engage in complex clinical decision-making
• Ability to show strong commitment to interdisciplinary collaboration and communication
• Ability to demonstrate strong computer skills
• Ability to demonstrate strong critical thinking and analysis skills and conflict resolution skills
• Ability to demonstrate excellent human relations skills
• Ability to show creative problem solving.
• Ability to be proficient with organization and planning
• Ability to show initiative and work with no supervision
• Ability to tolerate frequent interruptions and demanding workload
• Proficient in Allscripts EMR, Allscripts CM software program, Milliman Care Guidelines (MCG), IDX and 3M within 6 months