Case Management Support Level 3

Amentum; Springfield (VA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement benefits (401(k) matching)

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability and life insurance

Pet insurance

Job summary

Amentum is seeking a Case Management Specialist III to support NGA and the Office of Security in Springfield, VA. The role focuses on leading the Case Management Level 2 Team, delivering timely security support, and maintaining PERSEC program operations.

Strong writing, organizational, and DoD/IC personnel security experience are essential. Responsibilities include data maintenance, reports, briefings, process improvements, and coordination with SISP leadership.

Qualifications

• Active TS/SCI clearance and willingness to undergo polygraph
• Bachelor’s Degree or equivalent in related field
• Significant personnel security experience (7–10 years) in the DoD/IC
• Proficiency with Microsoft Office

Responsibilities

• Manage the Case Management Level 2 Team
• Provide case management support to the established PERSEC program
• Ensure timely security support to Personnel Security’s internal and external taskings, projects, and programs
• Support NGA PERSEC programs through case management initiatives
• Provide agency‑level technical expertise concerning personnel security disciplines and SOPs in support of case management
• Train case management contractor staff as needed
• Prepare and administer PERSEC case management program briefings
• Prepare, write, and present reports and correspondence as required
• Research, prepare and maintain security procedures/guidance for case management
• Brief SISP leadership and NGA KCs on program requirements and regulations
• Maintain databases and files (PeopleSoft, SISP SharePoint) with timely data entry
• Respond promptly to inquiries by phone and email
• Maintain distribution lists for PERSEC contacts
• Advise gov’t Team Leads on case management issues
• Develop recommendations for process improvements in NGA PERSEC case management
• Create weekly WAR actions in the SISP template for gov’t lead
• Monitor case progress to meet IRTPA mandates
• Manage assignment tracking and prioritization of cases as directed
• Prepare DNI quarterly metrics and slides for review in advance
• Deliver metrics slides to SISP leadership by the agreed deadline
• Maintain tracking and status reports in PERSEC drives and archives
• Keep criteria-aligned folders clearly marked and searchable

Skills

TS/SCI clearance

Personnel security experience

Excellent writing skills

Strong organizational skills

Attention to detail

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Amentum is seeking a Case Management Specialist III to support the National Geospatial-Intelligence Agency (NGA) and Office of Security (SIS) in Springfield, VA.

Duties include

• Responsible for managing the Case Management Level 2 Team


• Provide case management support to established PERSEC program


• Ensure case management team members provide timely security support to Personnel Security’s internal and external taskings, projects, and programs


• Support the execution and maintenance of the day-to-day NGA PERSEC programs through case management initiatives


• Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management


• Responsible for training case management contractor staff, as needed


• Prepare, support and administer PERSEC case management program briefings, as needed


• Prepare, write, and present reports, various forms of correspondence, as required


• Research, prepare and maintain security procedures/guidance in support of case management


• Brief SISP leadership and other NGA KCs, as required, regarding the program requirements and regulations in support of case management


• Appropriately and accurately maintain and update databases and files (PeopleSoft security systems of records, SISP SharePoint pages, internal SISP file folders) with data entry in a timely manner/real time related to case management


• Respond in a timely manner to all telephone and/or email actions, questions, or status inquiries


• Assist in maintaining distribution lists for customers to contact PERSEC for case management


• Bring case management issues to the attention of the gov’t Team Leads


• Assist the gov’t PERSEC team to help in developing recommendations for case management improvement


• Provide innovative process improvement solutions to improve NGA PERSEC case management system and reportability to DNI utilizing process improvement techniques and methods


• Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the gov’t lead


• Monitor all case progress to ensure cases are completed within IRTPA mandates


• Manage assignment tracking, reporting and prioritization of cases as specified by the gov’t


• Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense


• Prepare the SISP monthly metrics slides with all required information and deliver to SISP leadership by the seventh business day of the month


• Elevate to the SISP leadership issues and proposed solutions to bottlenecks precluding achievement of metrics and pull metrics reports as requested by gov’t PERSEC teams


• Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder


• Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate


• Ensure all case data entry is current and accurate in the PeopleSoft investigations and Adjudication Modules


• Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provide by the Investigations and Adjudications Branch Chiefs

Minimum Requirements (Knowledge, Skills, and Abilities)

• Active TS/SCI clearance and must be willing to undergo a polygraph exam.


• Bachelor’s Degree or equivalent experience in a related field to personnel security


• Significant experience in personnel security (7-10 years) in the DoD/IC


• Significant experience with Microsoft Suite


• Attention to detail when applying personnel security case management methodologies


• Demonstrated experience in clear and concise writing skills


• Excellent organizational skills to ensure meeting required timelines and Federal Investigative Standards quality standards

Compensation Details

$100,000.00 - $120,000.00

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance


• Paid time off and holidays


• Retirement benefits (including 401(k) matching)


• Educational reimbursement


• Parental leave


• Employee stock purchase plan


• Tax-saving options


• Disability and life insurance


• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting

10/05/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.