Case Management Supervisor

Sevita; San Bernardino (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid time off and holiday pay

Career development opportunities

Job security

Job summary

Sevita is hiring a Case Management Supervisor for our Early Intervention program in the San Bernardino area. You will supervise the therapeutic case management team and oversee infant-toddler cases (ages 0-3) with developmental disabilities, coordinating ISPs, treatment plans, and staff performance.

You’ll work a full-time, Mon-Fri daytime schedule, with occasional on-call coverage. The role offers mileage reimbursement and overtime eligibility in a mission-driven environment.

Qualifications

• Bachelor’s degree required in a health/social services field
• 2–4 years of experience in human services, with at least 1 year in case management
• Direct experience supporting children and families in a therapeutic setting preferred
• Valid CA driver's license; licensed driver for at least 1 year
• Reliable vehicle with current registration and insurance
• Self-motivated, detail-oriented, able to multi-task and solve problems independently
• Strong analytical and communication skills with ability to build rapport within a team
• Availability during typical business hours (Mon-Fri) with on-call flexibility as needed

Responsibilities

• Supervise cases within the assigned management team for infant-toddler children with developmental disabilities; provide direction and support weekly
• Oversee performance evaluations, scheduling, orientation, training, and HR actions including hires, transfers, promotions, and salary changes
• Assign cases to Specialists and Coordinators; review treatment plans and ensure data accuracy and compliance
• Interview individuals served, collect medical history and administer diagnostics; document results
• Assist in development and implementation of Individual Service Plans (ISP) with annual and ongoing meetings
• Consult with treatment team in changes to the plan and arrange additional support as needed
• Plan and administer therapeutic treatments based on clinical competency
• Refer individuals to supportive services as required
• Provide on-call coverage for caseloads and crisis intervention as needed
• Conduct supervisory home visits and counsel parents/guardians

Skills

Analytical skills

Communication skills

Multitasking

Independent problem solving

Business hours availability

Education

Bachelor’s degree in Psychology / Sociology / Child Development / related field

Job description

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Case Management Supervisor - Early Intervention Program

Annual Salary: $49,920 plus mileage reimbursement, overtime eligible

Position Status : Full-time (40 hours/week)

Typical Schedule : Mon-Fri daytime - may include some light on-call responsibilities after hours and weekends

Do you have several years of experience working in human services, including experience as a case manager? Bring your clinical and organizational skills to a team-based workplace that puts people first.

As a Case Management Supervisor for our Early Intervention program in the San Bernardino area, you will supervise cases and manage/supervise the therapeutic case management team for the program.

This position works with infants to toddlers (ages 0-3) who have been diagnosed with an intellectual or developmental disability, as well as the parents/guardians of the children in the program.

• Supervise cases within the assigned management team for children (infant-toddler age) with intellectual or development disabilities; provide direction, support, and counsel to team members every week.
• Manage and supervise case management team, including performance evaluations, scheduling, orientation, and training as well as making recommendations on decisions for employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolve employee problems within position responsibilities.
• Determine caseloads and assign cases to Specialists and Coordinators; review treatment plans to ensure completeness and accuracy; track all necessary data related to case management performance targets and timeliness of reports; maintain internal and external file compliance.
• Interview individuals served to obtain medical history data and other pertinent information; conduct intake and administer diagnostic tests to identify behavioral and personality traits; document results.
• Assist in the development and implementation of the Individual Service Plans (ISP) including annual, ongoing meetings.
• Consult with a treatment team, including a medical doctor and other specialists, in decisions related to changes in a treatment plan, amend the plan as directed, and arrange additional support as necessary.
• Plan, arrange, and/or administer therapeutic treatment such as behavior modification, developmental milestones, social skills, and so on based on clinical competency.
• Refer individuals to supportive services to supplement treatment and counseling as required.
• Provide on-call coverage for caseload and participate in rotational emergency coverage and crisis intervention support, as needed.
• Conduct supervisory home visits and counsel parents/guardians of children in program, as needed.
• Ensure that initial and ongoing RBWO waivers are completed and submitted promptly, and that SCORE is updated and accurate at all times if required by state.

Qualifications:

• Bachelor’s Degree in Major/field related to Psychology, Sociology, Child or Human Development, or other health or human services majors.
• Please note: We are unable to make exceptions on education - must have completed at least a Bachelor's level degree
• Two to four years of experience in human services INCLUDING at least one year of experience as a Case Manager (or similar title, as long as primary duties of position are case management related)
• Must have experience directly supporting children and families in a professional role, preferably in a therapeutic capacity
• Valid CA Driver's license; also must have been a licensed driver for at least one year (in any US state)
• Reliable vehicle with current registration and insurance
• Self-motivated and detail-oriented with ability to multi-task and ability to exercise sound judgment and independently problem-solve.
• Strong analytical and communication skills with ability to build rapport with a team.
• Availability during typical business hours (Mon-Fri daytime) plus some flexibility to provide on-call support after hours and/or on weekends as needed

Why Join Us?

• Full-time position, Mon-Fri daytime schedule
• Full compensation/benefits package
• 401(k) with company match and Paid time off and holiday pay.
• Complex work adding value to the organization’s mission alongside a great team of co-workers.
• Enjoy job security with nationwide career development and advancement opportunities.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.