Case Management Specialist – Social Services

County of York; York (York County); On-site; USD 42,000 - 62,000; Full time

Job summary

County of York is seeking a Caseworker to support participants in multiple case management units, including Early Intervention and Intellectual Disabilities/Autism. Responsibilities cover face-to-face/phone contact, service coordination, and travel to locations outside the office.

The role requires a bachelor's degree in social welfare or related field and experience in case management, with strong communication and organizational abilities, and the capacity to work in busy environments with

Qualifications

• Bachelor's degree with social welfare major or related credential with 12 credits in sociology or related fields and one year of case management experience.
• Knowledge of current social case management principles, techniques, and methods.
• Knowledge of social, economic, and health problems and resources affecting growth and development.
• Knowledge of individual and group development and behavior and how to work with adults and children facing social challenges.
• Understanding of program interpretation and community organization principles.
• Knowledge of social welfare policy and law as they relate to agency functions.
• Ability to work with people to help them grow and adjust to their problems.
• Ability to understand needs and rights of others and work with diverse populations.
• Ability to conduct individual and family interviews to identify problems.
• Ability to establish and maintain relationships with clients, families, staff, and external agencies.
• Ability to plan, organize, and maintain a caseload with timeliness.
• Ability to lead others and direct work when required.
• Ability to interpret and apply relevant laws, regulations, and policies.
• Strong oral and written communication skills.
• Comfort working in busy, open environments.
• Must have reliable transportation to and from consumer sites and meetings, with reasonable accommodations.

Responsibilities

• Provide case management services.
• Maintain face-to-face and telephone contact with assigned consumers and collaterals per regulatory timelines.
• Spend 75% of working hours in contact with assigned persons and collaterals, including travel.
• Spend at least 50% of working hours outside the office.
• Limit meetings and paperwork to 25% of working hours.
• Participate in supervision and training opportunities designated for Intensive Case Managers.
• Engage in officer coverage duty as required during regular hours.
• Perform related work as required.

Skills

Case management principles

Communication skills

Interviewing individuals and families

Relationship building

Planning and organizing work

Record keeping and reporting

Education

Bachelor's degree in social welfare or related

Job description

County of York is seeking a Caseworker to support participants in multiple case management units, including Early Intervention and Intellectual Disabilities/Autism. Responsibilities cover face-to-face/phone contact, service coordination, and travel to locations outside the office.

The role requires a bachelor's degree in social welfare or related field and experience in case management, with strong communication and organizational abilities, and the capacity to work in busy environments with