Case Management Nurse

Blue Cross and Blue Shield of Kansas; Topeka (KS); Hybrid; USD 74,000 - 92,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

Blue Cross and Blue Shield of Kansas seeks a Case Management Nurse – Non-Certified/Certified to manage day-to-day case reviews, negotiate with providers, and oversee precertification activities. The role requires RN background and CCM certification within two years.

This position can be hybrid or onsite under our Telecommuting Policy, and applicants must reside in Kansas or Missouri or be willing to relocate.

Qualifications

• Ability to communicate effectively, verbally, in writing and via telephone regarding sensitive and confidential issues and maintain a positive professional image.
• Ability to assess, analyze, plan, and evaluate situations.
• Ability to self-direct, make independent decisions, and prioritize daily activities.
• Ability to handle sensitive situations in a positive, professional manner.
• Must be comfortable discussing reimbursement/financial arrangements.
• Schedule could require alternative work hours, which may include evenings, weekends, availability 365 days per year.

Responsibilities

• Perform case management in compliance with URAC standards, CMS regulations, Kansas Nurse Practice Act, CMSA Standards of Practice, and CCMC guidelines, ensuring accurate documentation, activity monitoring, and audit reporting.
• Coordinate and communicate case management inquiries across departments, including medical directors, customer service, claims, sales, provider relations, behavioral health vendors, and legal counsel.
• Develop, implement, and monitor cost-effective treatment plans that meet patient needs and quality standards, coordinating care across multiple providers and care settings, and negotiating reimbursement when appropriate.
• Provide clinical support for precertification, case management, and alternative care activities for commercial business lines.
• Deliver onboarding, training, and guidance to new team members, and participate in multidisciplinary case management decision meetings involving patients, providers, caregivers, and facility representatives.
• Maintain an appropriate caseload, ensuring timely documentation, follow-up, and continuous evaluation of care plans for effectiveness.

Skills

Communication skills

Analytical thinking

Self-direction

Handling sensitive issues

Reimbursement discussions

Flexible schedule

Education

Bachelor of Science in Nursing (BSN) preferred

Current unrestricted Kansas RN license

CCM certification within two years

Job description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

• Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.

• Family Comes First : Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire

• Professional Growth Opportunities: Advance your career with ongoing training and development programs.

• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.

• Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.

• Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

• Base compensation is only one component of your competitive Total Rewards package

Job Summary

The Case Management Nurse – Non-Certified/Certified is primarily and independently responsible for the day-to-day operations of reviewing, processing, and communicating with members and providers involved in case management activities which may include determining appropriateness and cost effectiveness of care in light of quality-of-care objectives. This position serves as primary negotiator with medical providers/vendors regarding reimbursement and provider write off of services involved in specific managed care cases. Also carries primary responsibility for pre- and post-case management claim payment. Provide backup support for precert activities. Responsible for performing all activities within State, URAC, HIPAA, DOL, CMS, and MTM goals or guidelines.

“This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”

What you'll do

• Perform case management in compliance with URAC standards, CMS regulations, Kansas Nurse Practice Act, CMSA Standards of Practice, and CCMC guidelines, ensuring accurate documentation, activity monitoring, and audit reporting.

• Coordinate and communicate case management inquiries across departments, including medical directors, customer service, claims, sales, provider relations, behavioral health vendors, and legal counsel.

• Develop, implement, and monitor cost-effective treatment plans that meet patient needs and quality standards, coordinating care across multiple providers and care settings, and negotiating reimbursement when appropriate.

• Provide clinical support for precertification, case management, and alternative care activities for commercial business lines.

• Deliver onboarding, training, and guidance to new team members, and participate in multidisciplinary case management decision meetings involving patients, providers, caregivers, and facility representatives.

• Maintain an appropriate caseload, ensuring timely documentation, follow-up, and continuous evaluation of care plans for effectiveness.

What you need

Knowledge/Skills/Abilities

• Ability to communicate effectively, verbally, in writing and via telephone regarding sensitive and confidential issues and maintain a positive professional image.

• Ability to assess, analyze, plan, and evaluate situations.

• Ability to self-direct, make independent decisions, and prioritize daily activities.

• Ability to handle sensitive situations in a positive, professional manner.

• Must be comfortable discussing reimbursement/financial arrangements.

• Schedule could require alternative work hours, which may include evenings, weekends, availability 365 days per year.

Education and Experience

Non-Certified

• Registered nurse with minimum three years clinical nursing experience, acute medical/surgical preferred, Bachelor of Science in Nursing (BSN) preferred.

• Current unrestricted Kansas RN license required.

• Must become CCM certified within two years of assuming the position.

• Experience with government programs is helpful.

Certified

• Registered nurse with minimum three years clinical nursing experience, acute medical/surgical preferred, Bachelor of Science in Nursing (BSN) preferred.

• Current unrestricted Kansas RN license required.

• Current unrestricted Certification as a case manager (CCM) required.

• Experience with government programs is helpful.

Physical Requirements

• 90-95% of daily activity requires use of computer and/or telephone.

Compensation

$73,920 - $92,400

Exempt Grade 15

• Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual’s skills, education, experience, and training. The range may vary above or below the stated amounts.

Our Commitment to Connection and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.