Case Management Assistant PRN

HCA Healthcare, Inc.; El Paso (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

HCA Healthcare's Las Palmas Medical Center in El Paso, TX is seeking a Case Management Assistant (CMA) PRN to assist in facilitating patient discharges and coordinating post-acute placements under RN Case Manager direction. The CMA will report barriers and help with referrals and payor authorizations.

Responsibilities include supporting multidisciplinary rounds, updating NATE Tempo, arranging post-acute referrals, and ensuring timely PAC communications and patient notifications in alignment with

Qualifications

• Medical knowledge and terminology required.
• Minimum of two years experience in a health care setting required.

Responsibilities

• Coordinates with RN Case Manager and Social Worker for support and communicates updates.
• Provides clerical support of multidisciplinary rounds and updates Tempo.
• Makes referrals through the web-based referral system to post-acute care providers.
• Schedules outpatient hemodialysis appointments.
• Monitors PAC referrals and expedites placement.
• Prioritizes workload for timely PAC contact and intervention.
• Sends information to PAC providers as requested.
• Communicates PAC status with RN Case Managers/Social Workers and patients.

Skills

Medical knowledge

Medical terminology

NATE Tempo

nh Discharge system

Education

Associate Degree Preferred

Tools

NATE Tempo

Web-based referral system

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Case Management Assistant PRN today with Las Palmas Medical Center.

Job Summary and Qualifications

The Case Management Assistant (CMA) will work under the direction of the RN Case Manager or Social Worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. He/she will coordinate timely referrals and facilitate payor authorizations where applicable. The CMA will also supply support in areas that do not require licensed personnel.

Major Responsibilities:

• Coordinates with RN Case Manager and Social Worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.

• Provides clerical support of multidisciplinary rounds, including updating NATE Tempo at direction of team.

• Makes referrals through the web-based referral system (nH Discharge/Other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.

• Makes appointments for outpatient hemodialysis.

• Monitors all patients with PAC referrals and intervenes to expedite placement.

• Prioritizes workload to ensure a timely contact and intervention with PAC settings.

• Sends additional information to PAC provider when requested.

• Communicates with RN Case Managers/Social Workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved

• Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.

• Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.

• Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).

• Obtains physician signature on required case management documents.

• Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.

• Utilizes Case Management systems, standards, and processes.

• Maintains knowledge of and actively develops relationships with PAC providers and payers.

• Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.

• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”.

What qualifications you will need:

Education & Experience:

• Associate Degree Preferred

• Medical knowledge and terminology Required

• Minimum of two years experience a health care setting Required

Licensure, Certifications, Training:

• Currently licensed/certified as a health care professional (CNA, EMT) Preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Las Palmas Medical Center (https://laspalmasdelsolhealthcare.com/location/las-palmas-medical-center) is a 300+ bed full-service hospital in El Paso. It is home to the region’s only kidney transplant center (https://laspalmasdelsolhealthcare.com/service/transplant) . The facility offers a range of services (https://laspalmasdelsolhealthcare.com/locations/las-palmas-medical-center/services.dot) including emergency care with a Level III trauma center , cardiac care, women’s services, pediatric care and NICU, cancer care, and more. Las Palmas Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.