Case Management Analyst - Field - Northern Virginia

CVS Health; Annandale (VA); Hybrid; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a Case Management Analyst for a field-based role in the Virginia area (Arlington, Alexandria, Annandale, Springfield, Falls Church) to assess, plan, implement, and coordinate case management for members. You will work face-to-face and by phone to evaluate medical needs and develop proactive action plans, following network management and clinical guidelines.

This full-time role offers 40 hours weekly, up to 75% travel, competitive benefits, and eligibility for CVS Health

Qualifications

• 2+ years' experience in behavioral health, social services or related field.
• Bachelor’s Degree or non-licensed master level clinician in behavioral health or human services preferred (psychology, social work, counseling, etc.).

Responsibilities

• Assess, plan, implement, and coordinate case management activities with members.
• Evaluate medical needs and formulate proactive actions to improve short- and long-term wellness.
• Follow CVS Health policies and clinical coverage guidelines.

Skills

Behavioral health experience

Travel willingness

Face-to-face assessments

Education

Bachelor’s or Master’s in behavioral health or human services

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position: Case Management Analyst

Location: Field Based - Arlington, Alexandria, Annandale, Springfield, Falls Church

Travel: Up to 75%

Position Summary

Case Manager Analyst is responsible for face to face and telephonically assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Develops a proactive course of action to address issues presented to enhance the short and long- term outcomes as well as opportunities to enhance a member's overall wellness through integration. Services strategies policies and programs are comprised of network management and clinical coverage policies.

Required Qualifications

• Must reside in Annandale, Falls Church, Springfield, Arlington, Alexandria VA area
• Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy
• 2 or more years' experience in behavioral health, social services or appropriate related field

Preferred Qualifications

• Case Management, Discharge Planning and/or Managed Care Experience

Education

• Bachelor's Degree or non-licensed master level clinician required, with either degree being in behavioral health or human services preferred (psychology, social work, marriage and family therapy, counseling), LMHP, RN/LPN, QMHP, LMSW, LBSW, MSW or BSW.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.