Case Management Analyst - Field Chicago IL - New Hire Bonus Available

CVSHealth; Illinois; On-site; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Case Management Analyst for the LTSS team in Chicago, IL. This field-based role requires 50-75% travel to meet with waiver members and perform in-person home visits; a full caseload will be managed with care coordination and member education.

Anticipated weekly hours are 40, with a full-time schedule. The typical pay range is $21.10-$44.99 per hour, and a comprehensive benefits package is provided with medical, dental, and vision coverage, retirement savings options, paid

Qualifications

• Minimum of two years of case management experience.
• Microsoft Office and electronic health record experience.
• Must possess reliable transportation and travel up to 75%.
• Valid Illinois Driver’s license and reside in the specified zip codes.

Responsibilities

• Facilitate healthcare outcomes for waiver/LTSS members via care coordination.
• Provide support and education to members and their families.
• Travel regularly to meet members in person (50-75% of the time).

Skills

Case management experience

Microsoft Office

Travel up to 75%

Reliable transportation

Education

Bachelor’s degree in human-services

Master’s degree in human-services

Tools

Electronic health record

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time.

Position: Case Management Analyst

Location: Zip Codes 60607, 60608, 60612, 60622, 60623, 60624, 60639, 60642, 60644, 60647, 60651

This Analyst, Case Management Field position is with Aetna’s Long Term Services & Supports (LTSS) team and is a field-based position in Chicago, Illinois. The requirements is for candidates to travel 50-75% of the time to meet with members face to face. This position holds a full caseload to manage waiver members. This position requires in person home visits with members. This position is critical to meet contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through

Required Qualifications

• Minimum of two (2) years of case management experience
• Microsoft Office and electronic health record experience
• Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed by our company expense reimbursement policy
• Valid Illinois Driver’s license and must reside in one of the above zip codes or surrounding areas.

Preferred Qualifications

• Case management and discharge planning experience
• Managed Care experience
• Microsoft Office experience
• Experience working with HIV and AIDS population
• Multi-lingual language proficiency

Required Education

• Individual with a bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling)

Anticipated Weekly Hours 40

Time Type Full time

Pay Range

The typical pay range for this role is: $21.10 - $44.99

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.